Great job! Curry, my advisor, was amazing!!! Kept me informed throughout the entire process. Excellent customer service!!!
9/14/2016
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Repair looks great. Friendly staff. Thank you!
9/13/2016
Everett B. VERIFIED CUSTOMER
Vehicle Make : Buick
What a great staff! Everyone was so professional. My advisor Curry was great. Even helped me with a schedule issue because I had to be out of town. Hope I never have the need again, but if so, you are definitely going to get my business. I also let my insurance co. know how happy I was. Thanks!
9/12/2016
Sharon M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The only issue I encountered was that the text messages about the status of the repair were completely wrong and therefore unreliable. Big you cannot issue accurate status updates, don't send texts at all.
9/3/2016
Bradley C. VERIFIED CUSTOMER
Vehicle Make : Lexus
They made this whole process so easy for me, from start to finish. I love the text updates and how quickly they got back to me when I had questions. I will definitely use this location in the future!
9/2/2016
Gerri P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very appreciative of daily up to dates. Staff was professional in every way. My car repairs were completed way ahead of schedule. Cars repairs were no longer a worry for me. I would use them again and certainly recommend them to all my friends. They are a 10+ in their industry.
8/30/2016
Eric Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very smooth process. Great communication with the shop. Curry was great to work with and kept me updated throughout the process.
8/30/2016
Joni A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was so incredibly professional, kind and courteous. Our experience was exceptionally positive and we appreciated all the updates via text.
8/30/2016
Mark Andrew. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job!
8/30/2016
Alexandr K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ronald was great.
8/28/2016
Alexander D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When I got my vehicle it was covered in dust on the interior. Literally the passenger side seat was caked in dust. The dust continued to the entire back seat and the back of the drivers seat. It is also dirty on the inside of the doors. There was also a Powerade bottle and a cliff bar wrapper left in the car that was not mine.
If you guys got my car completed a week before the target date that's awesome, but if it's not complete then don't tell me to pick up the car. The least you guys could have done is cleaned the dust off. Now I have to go and clean it all out which is now every crevice because dust goes everywhere. Not happy about having to do that.
8/26/2016
Paul F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service advisor and they did a great job on the repairs. It will definitely be my service provider of choice in the future.
8/26/2016
Natalia L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You let the battery die down on my car so that when I got my car from the service center to my house and then tried to start it back up, the battery was completely drained. Somebody left the door open or a light on in the car draining the battery completely. This would've been obvious since you had apparently jumped the car before bringing it to me. As this car is used in commerce, I could not put it back on the road until I could be sure the battery charge was high enough to start up again (after also charging while driving) without concern for my passengers. Upon seeing this, Service King should have taken measures to ensure I would not be stranded due to carelessness of one of their employees leaving a door open or light on in car.
8/23/2016
Todd D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ron Davis did a great job keeping me posted on the progress. Car looks good. Ron made the whole experience simple and great!!!
8/23/2016
Sharmin S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Bumper not properly aligned with fender. Bumper not fully painted to match car.
8/13/2016
Anna P. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was really nice and professional
8/12/2016
Shobha S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service from start to finish.. My service advisor kept me updated along with the text updates.
8/12/2016
Jenny S. VERIFIED CUSTOMER
Vehicle Make : Honda
Ron Davis was friendly, courteous, professional, prompt with communications, and everything a customer could want him to be. The woman at the front desk also had a friendly smile and greeting for me when I came in. The gift bag was a surprise and a nice touch. The repair was done in two days to my satisfaction. Would highly recommend you to any friend.
8/10/2016
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Ford
Paul was very good about keeping me in the loop through the entire repair.
8/10/2016
Dulce G. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service. Timely updates. Ron truly knows what client service is all about.