Everyone was very nice! The work was completed much faster than expected!
5/23/2018
Amy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Paul at Service King was outstanding and he did an excellent job to my 2016 Lexus NXt. I could have taken my car anywhere in Georgia to have it repaired. But instead I chose Service King and I’m glad I did. Paul is absolutely an asset to the company. He was very kind and polite. He walked me through the entire process of what to expect of my car repairs and when I would be expecting my car back in mint condition. When I got my car back I was 100% satisfied. So five thumbs up to you Paul at Service King. Yes I will definitely recommend Service King to my family and friends. Job well done.
5/21/2018
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We appreciate Paul’s honest assessment of our car’s damage and recommendation to transfer it to Jim Ellis collision for potential engine damage. Very efficient and excellent communication.
Thank you
5/18/2018
Ron D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service from start to finish and car looks new again
5/17/2018
Kyle H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service
5/17/2018
Karl S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was superb...very professional service. I was especially impressed by the courteous staff. Your service made me feel like a king????
5/17/2018
Janice V. VERIFIED CUSTOMER
Vehicle Make : Honda
Travis, Paul and the women in the office were all helpful and kind. The repairs look really good. I am very pleased with the outcome.
5/10/2018
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was great. My car was ready 2 weeks earlier than promised. I would recommend them to everyone.
5/8/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Lexus
All is good
5/4/2018
Connie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very friendly and considerate. Each of them spoke,smiled and offered help. This is rare in today’s world! Also my van was ready BEFORE estimated completion time. I highly recommend them.
4/29/2018
Joseph K. VERIFIED CUSTOMER
Vehicle Make : BMW
My BMW came back with a dent, scratches and a chip that were not there prior to dropping off the vehicle. We did show the chip to the rep but it was difficult to see all the other specifics due to the car being dirty. My daughter went through every issue and kicked them up right away. Very careless in taking care of an expensive vehicle. I will provide the same feedback to USAA.
4/28/2018
Amy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paul was awesome in keeping me posted on the status of my vehicle. Only letdown was it took way longer than expected to get my vehicle back due to a damaged part. This wasn’t anyone’s fault at service king so overall my experience was great with them!
4/25/2018
Jimmy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper cover was supposed to be replaced and painted.
It was supposed to be ready Friday.
The rep I spoke to said it was repaired and was not painted.
He continued to say, Friday afternoon, that it would be ready Monday.
I spoke to Travis afterward and the cover was repaired and painted. It should have been replaced.
The final billl was less the the insurance check. You guys out me money and I expect payment.
The rep that handled my car had little knowledge on the work being performed.
Next time I’ll deal with Travis or no one.
4/22/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Travis was great at communicating with me throughout the process and updating me regularly. I hope I don’t have to go to service king again for repairs but if I have to I will as they have great customer service!!
4/20/2018
Gregg Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service.
4/19/2018
Janet S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service. I appreciate the follow up by text and voicemail.
4/17/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paul was very responsive and helpful.
4/9/2018
John V. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and kept me informed every step of the way.
3/30/2018
Frank W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Swell done in all areas. Employees very professional
Finished job ahead of time.
3/29/2018
Sally A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed by the level of service and professionalism demonstrated by Aubrey and the unseen staff that restored my car to its original condition. The work was done extremely fast ahead of schedule.
-Ryan