Excellent workmanship. Friendly staff. Missy is Queen of the office.:). Great experience.
8/12/2017
Johnny M. VERIFIED CUSTOMER
Vehicle Make : Honda
You were awesome
8/11/2017
Bonnie F. VERIFIED CUSTOMER
Vehicle Make : Saturn
Just to thank everyone involed in putting my car back together the way it was and taking good care of my baby. I will recommend your services to anyone that asks of a place to take their vehicle. Thank you once again.
8/10/2017
Agatha H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I apprecciate the updates and was thankful for the rental car assistance over the weekend.
7/18/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repairs are not complete. The feather cover (?) in the drivers side wheel well was damaged in the accident. I pointed this damage out when the car was dropped off. When I arrived to pick up the vehicle, I noticed this part had not been replaced. I pointed this out when I picked up the vehicle on Friday. The service rep on duty made note about the issue and stated that they would call me on Monday to schedule a time to address the concern. Have not heard from them yet. Also, discovered the headlamp that was replaced is either shorting out or the fixture is faulty. Will have to have that issue addressed as well.
7/17/2017
Kristen N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Employees were very friendly and accommodating. Excellent customer service providing constant text updates on when the car would be completed. We never had to ask because we were always provided information ahead of time. They even informed us that they completed the job earlier than expected which was wonderful. We didn't expect for the car to be washed and detailed. That was a blessing. There have not been any problems with the car. The mechanics did a great job!
7/8/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The motherfuckers told me one weeks
6/24/2017
Leroy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the daily updates
6/22/2017
Shannon M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Missy was awesome and took very good care of me!! Thank you again Missy!!
6/17/2017
Tonya J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
6/13/2017
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The paint job was not done very well. The matte black coating on my wheels was in tact when I dropped off my car, it is now showing the chrome spots it was originally coated over. Which may have come from when my car was washed. I feel I should have been notified that I was not getting a new bumper for my vehicle prior to the completion of the service and you all being paid. I do think there should be communication during the service outside of scheduling the drop off and reaching out when the work is completed. This may or may not fall on deaf ears. But to whomever reads this. Thank you for providing me and opportunity to submit feedback. The reps at the location I went to were very nice and polite. I also understand they only did what my insurance was going to pay for however other options could have been discussed with me. Thanks again
6/10/2017
Cathryn S. VERIFIED CUSTOMER
Vehicle Make : Honda
Next time... can you include Krispy Kremes?
Otherwise you're a 10-plus operation. I won't hesitate to recommend you.
6/7/2017
Eddie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Totally please with the quality of workmanship and courtesy of staff. I have used their service before which caused me to become a repeat customer.
6/3/2017
Donna P. VERIFIED CUSTOMER
Vehicle Make : Honda
This was my second trip to see you, the first was my fault in2015, this visit was because somebody hit me. I always tell everyone about your amazing skills. Thank you, and I hope I don't have to make any more visits . Donna P
6/3/2017
Regina O. VERIFIED CUSTOMER
Vehicle Make : GMC
The customer service was great. I appreciate everything Missy done in keeping me informed.
My car looks great and was retured 5 days earlier than expected. Great job Service King.
6/3/2017
Faye M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service 100% pleased thank you service king.
6/2/2017
Hafiz M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great speedy service!
5/27/2017
Akenese C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jayne Walter..very knowledgble n helpful..i usually don't do surveys..wanted to let u know..very professional, she kept me updated about my car..thank you..job well done...nothing personal..hope not to be there again...will let everyone I know about my experience at ur facility..again thank you
5/27/2017
Tasha L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good customer service
5/25/2017
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Missy is always so courteous and keeps me informed continuously. Everyone there is always so polite and sweet. The new manager, Megan was very nice and seems to have a good rappor with the employees. The other manager before seemed distant. Greatly appreciate this bunch.