Alexis and his crew were amazing! I am so glad I had my car repaired here. I loved all the text message updates and calls from Alexis telling me step by step of the repair process of my car. Car accidents are the worst but they made my experience be wonderful. The work on my car was also incredible and it looks perfect! I will recommend service King to everyone and I hope I don't have anymore accidents but If I do I would bring it back to Service King in Lombard. They made me feel like they care about me and treated my car as their own :)
4/29/2016
Tom Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job on the repairs and kept me informed as to the progress
4/28/2016
Philip I. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole team great job!!!!!
4/27/2016
Kristen M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Alexis and the entire team made the repairs the most seamless part of this whole process, which was a relief. Always in communication and even provided some insight into the insurance process, which was all new to me, since this was my first accident.
4/24/2016
Judith S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied, Bird was great and kept me informed every step of the way.
Thank you!????
4/23/2016
Cheryl B. VERIFIED CUSTOMER
Vehicle Make : Nissan
We have come to your facility a couple times before and Service King did a wonderful job. Recently got into an accident with my car and thought of no other place but Service King.
4/23/2016
Kristin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was incredible! I loved the text notifications!
4/22/2016
Shelly M. VERIFIED CUSTOMER
Vehicle Make : Ford
Alexis Santana was really awesome! I felt so comfortable asking him any question! What he had promised he delivered! Job well I really appreciate that he stuck to his words! Thanks again
4/21/2016
Deshean S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job guys!
4/21/2016
Tanya W. VERIFIED CUSTOMER
Vehicle Make : Audi
Service King provides excellent service. They do the best work. Staff is very nice.
4/21/2016
John P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent from start to finish. All merchants should handle their business as well as you do. I would be happy to recommend you.
4/19/2016
Jerome N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bird, did a great job, good management skills, work within the system and got the job done, the car looks beautiful. Bird is good!
4/17/2016
Angela L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you.
4/16/2016
Jennifer O. VERIFIED CUSTOMER
Vehicle Make : Ford
Alexis was great
4/15/2016
Kutu B. VERIFIED CUSTOMER
Vehicle Make : Ford
My service advisor was excellent! The best I have worked with anywhere!
4/15/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Honda
Alexis was very personable and explained what needed to be done for repairs
4/15/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice job, appreciated the thorough cleaning job when returned, including the wheels....communication is good, you guys may be going overboard on it...I think I received close to 15 texts about the service stutus, which was a slight dent in the driver side door. Overall, very satisfied. Thank you!
4/14/2016
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very thorough and thoughtful. I hope I don't have to go back but if that happens I will return. Loved all of the staff
4/13/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job by everyone especially keeping me posted on the progress.
4/13/2016
Nick T. VERIFIED CUSTOMER
Vehicle Make : Jeep
communication was phenomenal and consistent. The repairs appear to be on point but more than anything I was impressed by how well informed I was of every step of the repair process.