Roamel handled the job very professionally and the job came out great.
10/7/2017
Martin W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Once I got the car to the site my repair was handled
In a professional manor. I was kept informed of the process and repairs were
Completed satisfactorily.
10/6/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone that I dealt with was courteous, the repair work was completed as scheduled, and the repairs looked great.
10/5/2017
Susan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grat job car cleaned nice touch as well
9/29/2017
Adam K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The only thing I was miffed about was, when I picked up the car, it was slashed all over in buffing compound. Also there was something sliding around between the roof and headliner
9/28/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Buick
People at Service King were professional and courteous. They did exactly what they said they were going to do and they did it in the proper time frame.
9/23/2017
Kate G. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is a loud noise coming From under the hood. How was that missed? Also, my car was supposed to be completed by the 20th. It still wasn't ready when I went to pick it up at 5:00 on the 22nd. This is the 2nd time I have used this location. Super disappointed.
At
9/23/2017
Philip H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough and keep in touch with me every step of the way. Roamel had my vehicle looking New, like when I purchased it 3 ****/2 years ago. Excellent customer service and I would definitely recommend people to bring their vehicle to Service King for repairs. Thank you making sure I was satisfied and the vehicle was repaired to perfection.
9/23/2017
Maureen P. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very happy with the text Messages updating me with the progress of the repair. We picked up the car today. Visually everything looked good. Was very happy with the warranty being a lifetime warranty as long as we have the car. They put me at ease regarding problems that may come up in the future.
9/19/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Kia
Perfect. Great customer service. Will return in the future if required
9/17/2017
Stephanie K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have used you guys in the past, and like before, it was a pleasure to do business with you. Roamel and Bird, both, did an excellent job. Thanks, guys!!
9/17/2017
Angela W. VERIFIED CUSTOMER
Vehicle Make : Dodge
On September 11 2017 I was given an estimate that included a paint job and replacement parts. Before leaving service king the staff assisting me (Mr Velazquez) asked me if I wanted my parts back and I said "yes".
When I picked up my car on September 15, 2017 I was charged for paint job that was not done (because it wasn't needed) and I was told if I wanted my old part back I would have to pay a $100.00 fee ( because this is what the supplier charged). If this were true, this should have been stated at the time of our conversation on 9/11! I believe my part was reused because it was in excellent condition. I feel duped and taken advantage of because of my gender (female).
9/16/2017
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I put off this repair for years dreading the estimate, but it was ****/2 what I expected and now my old Lexus looks like new. I really appreciate the SK progress reporting via text message. Roamel (SK Lombard) was great. Keep up the good work!
-Lisa
9/16/2017
Dhruva T. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything is ok
9/16/2017
Catherine P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied
9/16/2017
Tyra C. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car looked great, like nothing ever happened to it and didn't take a long time to repair. I was sent texts updating me in what was being done regularly.
9/15/2017
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was well done and you kept in contact with me almost everyday to let me know and everybody was so nice the car looks great thank you
9/15/2017
Rachel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and prompt. Romel (spelling?) was awesome!
9/9/2017
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed by: (****) the regular updates on where things stood with the repairs being performed; (2) the feeling that the technician (Burt) cared that the service was being performed to my total satisfaction in all aspects; and that their was a thorough explanation of everything from Service King's approach to handling my vehicle's repair needs to how interface worked with my insurance carrier and the car rental company involved with my claim. The finished product on my vehicle looked great. In my estimation, the team at Service King performed at the level of excellence.