The job was not perfect when I came to get care but Bert scrambled and got it done.
11/5/2017
Ann K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The turnaround on my car was unexpected but not rushed. Very surprised with the lifetime warranty. Car looked great. Staff was always friendly and happy to talk to you. Keep up the great work. ????????
11/4/2017
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was excellent! Roamel was great to deal with and one of the younger estimators gave me a ride to my office after I dropped off my car. Great staff!
10/31/2017
James F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you
10/29/2017
Sangiv C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service. One of the best customer service
experience I have had. Keep up the good work!
10/27/2017
Austin S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Dillon or Dylan at the Lombard location is the ****. Great service
10/25/2017
Wendy G. VERIFIED CUSTOMER
Vehicle Make : Ford
Roumel Shakelsford service rep was extremely knowledgeable,helpful and went above and beyond with his service and attitude. He had a delightful personality and qualities that an employer needs to acknowledge as he is the first line of contact in a very stressful circumstance. Service King is fortunate to have the caliber of employees such as Roumel and Olga at the front desk.
Cordially
Wendy G
10/25/2017
Kathy . VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
10/25/2017
Getta K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bird helped me with my repair and was fantastic to work with from beginning to end. Very professional, thorough and courteous. A pleasure working with Bird.
10/22/2017
Ana R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work done to my car was great. It looks like new again. For the most part you kept up with the estimated time.
10/21/2017
Pamela G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you all so much for everything! This was my 1st experience with Service King and it was great. Everything was done with professionalism, from the receptionist to Mr. Byrd who informed me about the process, gave detailed info and was just generally nice. I would def recommend this service king.
10/18/2017
Alan S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Please don't ever talk to me again.
10/18/2017
Mamdouh H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was great!
10/15/2017
Nora G. VERIFIED CUSTOMER
Vehicle Make : Ford
It was supposed to be an adjuster meeting, you conned my wife into having the car fixed there
10/14/2017
Joan M. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great customer service they kept me updated on the progress and did good work on my car!
10/13/2017
Danny C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
10/13/2017
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
the replacement part for my car was supposed to be new. It needed to be painted (strange if it was new) and the paint was peeling off when I went to pick up the car. The explanation given was "humidity" and I was requested to bring the car back 5 days later as the conditions would be better. I find this entire situation unacceptable.
10/13/2017
Lori K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mike went above and beyond!!
10/12/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Volvo
Driver's door and steering wheel had dirty finger prints on them but very satisfied otherwise.
10/11/2017
Krystal B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything wasn't fixed that was in the estimate. The service representative did offer to take my car back in to fix the problem, but I was under the impression that it was fully completed!!!