Did not complete job. Using insurance as an excuse not to complete it.
9/4/2018
Vicente M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
9/2/2018
Linda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was not thrilled to have to use Service King for my repair
I wanted to use someone I have used before, because I knew him, he is my mechanic and also does collision repair. I know I could have used him but Allstate really preferred using Service King. I was very glad I did. I really liked all the update information....it annoyed me at first but I began like all the feed back. I am glad I took my car for the repair @ Service King! I will definitely refer others also.
9/1/2018
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Roamel's energy is contagious. He handled what could have been a difficult situation with ease. One of the best customer service representatives I have ever seen.
8/31/2018
Gustavo S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Roemel was very customer service focused during the whole process and we felt very assured that our car was in good hands. You can tell Roemel truly loves what he does.
8/31/2018
William T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
8/30/2018
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Scion
I really liked that I got weekly updates on the repairs. I wasn’t left wondering on the process of the repairs. Repairs were complete ahead of schedule which was great! The car looks good, looks almost brand new. Thank you!
8/26/2018
Jenifer P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great staff!!!! Everyone seems to really care!!
8/25/2018
Shafaq H. VERIFIED CUSTOMER
Vehicle Make : Nissan
i loved the constant updates by text and call. They were very clear about what work was being done and the expected date of delivery. I am very happy. Thankyou!
8/25/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I would like to thank Roamel S.for his outstanding work and customer service, as well as everyone else who I interacted with at some point during my car repair process. Roamel took the time and made sure that our car was ready for a Saturday pick up by coming in on his own personal time to ensure it. He was aware of our desire to have the car picked up by that day. Please know that his extra effort made our family situation better. Thanks to him for that we were able to have our car back in time. For that and for his manners and knowledge he was most outstanding. A++++. Jim Curtis.
8/21/2018
Guillermo T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Constant communication regarding the progress of repairs so I was never kept guessing. Roamel was a true gentleman and Kelly was super accommodating and understanding. Classy business!
8/21/2018
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely happy with Bird at Service King.
He txt or called me everyday to give me updates on my car.
Thank you Bird!
8/21/2018
Ivan S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Bird did a great job keeping me up to date on the progress of my car.
8/18/2018
Zaffar H. VERIFIED CUSTOMER
Vehicle Make : Acura
Great Service
8/18/2018
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very pleased again with Bird's service and the quality works!
8/10/2018
Kyrie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick repair, job well done! Ryan has great customer service and was very helpful!
8/5/2018
Joanne K. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
MY only thing was timing I was told my car would be done 8-3 made arrangement to change shifts asn I was off 8-2 Then it was ready 8-****. Not good to have not accurate days. Thanks
8/2/2018
Wajih C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, Romale was great. The guys did a great job on my car too
8/2/2018
John G. VERIFIED CUSTOMER
Vehicle Make : BMW
All aspects of our experience were excellent. Your customer communications were exceptional.