Jennifer was great with keeping in touch with me during the whole time my car was there!
11/22/2016
Tom W. VERIFIED CUSTOMER
Vehicle Make : Ford
Best updates and communication that I have experienced with a repair shop.. I received email and text updates. Very Helpful
11/22/2016
Russell P. VERIFIED CUSTOMER
Vehicle Make : Honda
Wes was awesome! Such a great experience from the initial phone call until I picked up my car! He did such a great job.
11/19/2016
Jared L. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic Service Start to Finish! TThan you! Thank you! A great job and our car was repaired aheadbof schedule. Thank you Service King...
11/19/2016
Matthew J. VERIFIED CUSTOMER
Vehicle Make : Honda
Truck looks good and it was an all around good experience. The trip up there for the estimate as well as drop off and pick up were short and sweet. Really liked the text and email updates.
11/18/2016
Tracey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done!!!
11/17/2016
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was for the most part always aware the status of the cars repair. It was even more impressive since i was out of town for part of the time the car was inthe shop. I was very happy with the profession of the person I was working and I am very happy with how the rest the car looked just like New
11/15/2016
Roxanne C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Todd had great communication on updates. It was a long process about a month
11/13/2016
Alexander M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was done well and they held themselves with a highly professional attitude. Also, I loved how my car was even cleaner than I left it. Well done
11/11/2016
Dana B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jennifer Splawn was hands down the best customer service rep I have worked with at Service King. Enjoyed every moment of the process.
11/11/2016
Joe K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todd is the man
11/5/2016
Martha B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Anna was a great rep. I do question the corporate decision to halt all hail repair when I already had a quote on SERVICE KING letterhead. I believe I should have been able to complete that work. Don't blame Anna. She tried
11/3/2016
Gilbert M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
11/1/2016
Roger F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Agent explained everything and always communicate concerning the repairs. He did a great job.
10/29/2016
Kayla K. VERIFIED CUSTOMER
Vehicle Make : Ford
Wesley was fantastic!!! Great customer service.
10/29/2016
Katheryn H. VERIFIED CUSTOMER
Vehicle Make : Ford
This repair took over 8 weeks when we were told 2 weeks. I believe that your company has become so busy that you have forgotten the customer service basics that helped your company grow to the size it is today. There was absolutely NO communication until the last 2 weeks (which was promted by my call and demand for answers) and I am certain that I could not recommend your company to anyone and I will not let my insurance company sway me to use Service King if I am unfortunate enough to need auto repair again. I will let Allstate know my opinion as well because I was told by your company that they are most at fault for delay for sitting on this claim which they deny happened.
10/29/2016
Vicente M. VERIFIED CUSTOMER
Vehicle Make : Mazda
My immediate thoughts upon receiving the car back this afternoon was, "Wow the car looks almost new!" There were no visual signs of the dent to the side of the car. It was a job very well done. So, I was really happy with the outcome. My contact, Jennifer did an excellent job of keeping me apprised if the status of the work being done and Service King's adherence to the project timeline. Thus there were no surprise delays. Well done by all.
10/28/2016
Doug H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went very smoothly.
10/22/2016
Tsegewoini B. VERIFIED CUSTOMER
Vehicle Make : Jeep
They keep me posted I like it
10/22/2016
Adrienne H. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was extremely accommodating, sweet and communicated the entire process.