Poor communication. Need more updates on vehicles and return phone call to customers
2/4/2016
William W. VERIFIED CUSTOMER
Vehicle Make : Ford
I give malisa 9.5/ 10 for customer satisfaction and the shop an 8/10 for good and quick repairs.
2/3/2016
Nellie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very prompt service. Thank you!
1/31/2016
Marjorie R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The staff were excellent and very thorough through the process and updates with my repairs. My car looks great and I would recommend Service King to everyone that is need of any of your services.
Thank you,
Margie Riley
1/30/2016
Garlan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you,
Garlan
1/30/2016
Karen P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything went very smoothly and I greatly appreciate the lifetime warranty.
1/30/2016
Vivian D. VERIFIED CUSTOMER
Vehicle Make : Jeep
James was professional and my repair went so smoothly that I will definitely recommended Service King to my friends
1/27/2016
Gary H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They were horrible communicators, and not very nice people
1/26/2016
Edmund W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone in your office was very pleasant to work with and I really liked text updates on the status of my truck.
1/24/2016
Brandie C. VERIFIED CUSTOMER
Vehicle Make : Dodge
We are very satisfied not only with the work but the customer service we experienced! The representative that helped us met us at the door upon arrival the first time we entered and when we went to check on progress he greet us by name! Wow that was a big impression on us! He had our truck pulled to the front and met us at the drive way to take out rent car and give us our paperwork and key! Highly satisfied and will definitely recommend this location!
1/23/2016
Anne D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was done quickly and to my satisfaction. Ron the agent that handled my claim was excellent. Thanks for a job well done.
Anne Maureen Dixon
1/19/2016
Salvador D. VERIFIED CUSTOMER
Vehicle Make : Honda
Was too long time for me the wait for my car????????????????
1/19/2016
Betty B. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job. Ronny was great.
1/16/2016
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ronnie was extremely professional and personable. He kept me up to date with the profess of my car repairs. I am also content on the work that service king did to my car on the body. They did a beautiful job. Thank you. Deborah M
1/13/2016
Melvyn H. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall, James provided excellent service. Estimated completion and pick up date was delayed a few days which could have been handled better given the circumstances.
1/13/2016
Gloria W. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys made everything so easy for me I really appreciate everything!!!!
1/13/2016
Bill H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Melissa in your Webster Tx location did a fantastic job with her communication and total service skills for me. She is a great employee for you. She made it very easy for me to handle my car repairs and car rental with Enterprise. Thank you Melissa! - Bill H
1/8/2016
Christine C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Michelle was great throughout process.
12/19/2015
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! I felt I was involved in every step of the process. Your team was very accessible, very friendly, and very knowledgable. I will use Service King as my car repair place. Thank you!!
12/16/2015
Tracey B. VERIFIED CUSTOMER
Vehicle Make : Lexus
This was a great experience and everyone at Service King was very helpful and friendly. I will highly recommend your company to anyone I know who needs repairs. Thank you for a job well done