Very professional, courteous, helpful and prompt service. I was very impressed!
6/16/2016
Doan T. VERIFIED CUSTOMER
Vehicle Make : Honda
Lam Vu was great and did a fantastic job on my car. The overall experience was very very good
6/16/2016
Edward V. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was very friendly and helpful. I would definitely choose ServiceKing again.
6/16/2016
Todd K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Overspray on windshield on trim piece on tailgate broken and side trim I had to push back on 30 min after picking it up
6/16/2016
Eric S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The young man who helped me was fantastic! Two thumbs up
6/12/2016
Carolyn R. VERIFIED CUSTOMER
Vehicle Make : Buick
Extremely friendly and made the rather grumpy situation pleasant.
6/11/2016
Chantal L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris gave us an excellent service. The text messages system is great!
6/7/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Our rep was Lam Vu, he was very professional and helpful! Kept me informed the entire time my vehicle was being worked on. I will highly recommend you all because of him.
Thank You
Bob
6/5/2016
Timothy G. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair work appears to be good quality. However, you had the vehicle for 46 days. The promise date was 5/5. The actual completion date was 5/27. For the last three weeks I could not get an accurate or reliable date of competition. My trust level of your capabilities dropped considerably when you could not project a completion date. You need to be more proactive and credible with your estimates of competition dates and repair scope of work. If you encounter additional work which will impact the schedule and cost, you should share that with the customer promptly. Surprises are not liked, but surprises which are not shared until the vehicle is received or very near competition kill any repeat business opportunities or references for your business.
5/29/2016
Annette T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We had a great experience. They got our car done in a timely manner. Melissa was great to work with and very prompt with giving information.
5/28/2016
Oscar C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job I'm happy you guys did a great job
5/27/2016
Ashley C. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the updates as the repair was in process.
5/27/2016
Alan F. VERIFIED CUSTOMER
Vehicle Make : Ford
Y'all are very helpful and y'all are going to be my go to place. I will tell people about yall
5/27/2016
Allyson H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Melissa was exceptional. She handled my claim fast, professionally, and efficient.
5/26/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Honda
Car hatch latch not working, missing Honda emblem on window, spoiler not evenly placed on hatch uneven lines
5/26/2016
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Acura
Such prompt service. Kind workers. Especially Lam Vu. I appreciated the daily texts to keep me informed. I would definitely recommend to others. Thank you!
5/25/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience with the service provided from start to finish. I did appreciate the updates as well.
5/14/2016
Linda Q. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept informed every step of the way I got a daily update on when my car will be finished how it was progressing I am very satisfied thank you
5/14/2016
Derrill P. VERIFIED CUSTOMER
Vehicle Make : Ford
Lam did a great job!!
5/13/2016
Julian L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very sad to say that I had a awful experience at service king. A lot of things were wrong. The "LE" emblem was missing, scratches were on the bumper, trunk floor mat was missing, a tail light was not flush with other light, and bumper was not flush with the vehicle. Everything was corrected aside from the bumper. Which i do understand the reason. However, Dave must have not checked the vehicle properly. When I arrived the morning of the 13th. Dave acted as if he did not know who I was and what vehicle I was there for. That is just poor customer service. Despite the name the vehicle is under. We've spoke and met a few times prior to the 13th. The whole experience made me feel like your business does not take care of your customers or vehicles. I do not wish to be contacted on this matter considering your poor customer service. Horrible service from Service King.