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Real Reviews from VERIFIED CUSTOMERS
Piercelea Nicholsoncharles. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication!
2/7/2018
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Honda
Jordan did a great job and had the car ready when he said he would.
2/4/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jordan and team were awesome. They got my car done ahead of schedule, kept me informed along the way, and were great to answer any of my questions. And the car looks great!
2/2/2018
Wendy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and my vehicle was ready before I expected it to be. Overall great experience. Robert was very professional and kept me notified of everything going on with my vehicle. Would definitly use Service King again.
1/31/2018
Jeff R. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair was done incorrectly the first time and even though the damage was still clearly visible, I was brought in to pick up the vehicle. I then had to wait over 2 more weeks for repairs to be completed correctly. All together it took a month to fix a dent in the door. Highly dissatisfied and will not be returning in the future.
1/30/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Robert was awesome!
1/26/2018
Charles P. VERIFIED CUSTOMER
Vehicle Make : Honda
Did great work but with no communication ,it took WWAAYY too long to get done.
1/20/2018
Brenda K. VERIFIED CUSTOMER
Vehicle Make : Buick
Christie Lay and Jordan Dale were very kind and helpful during the process of repairing my Buick. I was kept up to date as to the progress and the body shop finished ahead of schedule. Awesome team at the Webster Service King!
1/16/2018
Darnell R. VERIFIED CUSTOMER
Vehicle Make : Honda
Automatic messages not useful Don't have my auto so how can you ask for feedback?
1/12/2018
Trina W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I don’t even have my vehicle back and y’all have sent me a satisfactory questionnaire. I’m not happy with the way my Tahoe repair was handled, it was supposed to have the panel replaced and then I got a phone call saying it was repaired. I’m not happy about it being repaired, I’m not happy I wasn’t even given the option to go ahead and have the panel replaced even though insurance wouldn’t pay for the whole thing. I feel like this was deceitful because I had specifically asked for no putty or bondo repairs on my vehicle.
1/12/2018
Bruce G. VERIFIED CUSTOMER
Vehicle Make : Honda
They were able to take my car quickly after the accident.
1/11/2018
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job
1/10/2018
Melissa C. VERIFIED CUSTOMER
Vehicle Make : GMC
We were so impressed with the professionalism and attention to service we were given by Robert and all of the team. The work was done in a timely manner and we were impressed with the quality of the work that was done. We will gladly refer all of our friends and family and colleagues to Robert and the Service King team.
1/6/2018
Patricia N. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was great and my service rep was very friendly and helpful which made a bad situation easier to handle. I will use Service King again and will recommend them to all my family and friends.
1/6/2018
Hugh R. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair was perfect. Condition of the interior of my car was not expected. Light coat of **** dust throughout. Looked like they left my car open during the sanding. I should have taken pictures, because I have no proof. Also, it looked like they had to pick up something in my car. It showed that 10 miles were put on my car, back seat behind driver was put down (why?). I brought this up to the rep and manager, and they had no answers, but offered a detail job on my car. Nice, but pointless to me. My interior should not have been put through this! I was not happy, and left.
1/5/2018
Guillermo S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job done
1/4/2018
Darlene H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work on the car was great. The customer communication about the completion schedule was terrible. No reason was given for a 2 week delay.
1/4/2018
Robert N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Robert Gordon kept us up to date with our repairs. Very nice gentleman. Also the gentleman that checked me out was very polite.
1/1/2018
Laura S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jordan did a great job getting our car done before promised...—5 days early to be exact. I truly wasn’t expecting that and appreciate the hard work of all who worked on our little fender bender.
12/30/2017
Eulalia O. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes i am happy with the service and with the person who take my case Robert take little bit longer but every thing is fine thank you very much, Eulalia O
12/23/2017