Bao was very friendly. He keep me abreast every step of the way. The staff was friendly as well. They work well together and do excellent work. How was highly satisfied I chose this location versus some of the other larger locations.
1/19/2018
Letrivette B. VERIFIED CUSTOMER
Vehicle Make : Nissan
**** took excellent care of me during this process
1/18/2018
Beatrice O. VERIFIED CUSTOMER
Vehicle Make : Honda
Bao was very professional and kept me informed through out the time the car was being repaired
1/17/2018
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for a smooth repair job with no issues.
1/11/2018
Justin Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a truly an excellent experience of service and quality
The job was accomplished much earlier with detailed workmanship
**** Rosales did an excellent job to provide easy and smooth transition and the service. This was an absolutely an excellent experience
1/7/2018
Nguyet H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car wasn’t ready for pick up. The person in charge should walk around to make sure the car complete before hand it back to the customer.
1/7/2018
Fatimah M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
**** was very thorough in explaining everything that was completed on the vehicle. Great personality and customer service.
1/3/2018
Ivonne B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job
12/31/2017
Laura A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
**** was helpful. There was a delay in the paint process but he kept me informed. My biggest deciding factor was the Service King warranty.
12/30/2017
Erick C. VERIFIED CUSTOMER
Vehicle Make : Kia
It was wonderful experience **** did a wonderful job informing me on the progress of my repairs
12/30/2017
Denise F. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was repaired but the front grille was left off of my car and I had to return with my car to get it put back on. I had to wait awhile while they located the part. Service king had no idea that it was missing until I called back to tell them. They did make it right in the end but I’m not sure how it was missed.
12/27/2017
Pricilla G. VERIFIED CUSTOMER
Vehicle Make : Audi
Very nice and welcoming staff. They always kept me up to date on my vehicle status whether it was a call or a text. That was very reassuring. Thank you Service King for your professionalism and promptness!
12/24/2017
Alejandro G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much to Tomas the gentleman that helped us with everything and to the Service King team
12/23/2017
James A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Outstanding customer service from ****!
12/22/2017
Edward K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone that I dealt with was very informative and professional. I’ve always used Sterling who were always very professional and can understand why Service purchased them. Smart move! Keep up the good work!
12/22/2017
Meliton M. VERIFIED CUSTOMER
Vehicle Make : Ford
Estoy totalmente satisfecho con el trabajo que hicieron y con la amabilidad que me trató el señor ****. Gracias....... Felices Fiestas....
12/16/2017
Berhanu A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My Car was driven almost a 1000 mile , I’m wondering did you kept the car for 2 Weeks to fix it or to drive it ? I took a picture of the mileage when I drop the car and I have other evidence about the car mileage. I need explanation what has happened in 2 weeks. The most irritating thing you did is you showed me a picture of the car which was taken a day or few days before the day to pick up my car. The gas it shows in the picture is less than the gas I have when I received the car this shows the car is driven and gas is filled. I need to see the real picture you have when I drop the car. Since I have all the evidence I will make sure whatever happened to me does not happen to any one. The person who helped me was a nice guy I received the best customer service other than the problem I mentioned above. I forget his name but he has Asian origin.
12/9/2017
Dewanna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was complete in a timely manner and customer service was great. I enjoyed working with **** he was excellent
12/8/2017
Justin E. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
12/6/2017
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Kia
Bao Vu and the entire Service king team was amazing. They kept me in the loop updated me when necessary and we’re just all-around nice to deal with. They went above and beyond and I am satisfied yet again with service king. I will recommend this specific location and Bao to anyone who needs collision repairs.