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Real Reviews from VERIFIED CUSTOMERS
Steven D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and quick service. Thanks you so much.
11/19/2017
Lawrence S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Well continue to be respectful of the Cars, and continue that good customer Service that you do. And your hand shakes are welcome always.
11/17/2017
Ngan-ha D. VERIFIED CUSTOMER
Vehicle Make : Honda
When my car was returned to me, the switch for the rear window was broken. I had to take it to another shop to get it fixed. A few days later I find out that the brand new headlight that has been replaced by you guys, is out. Meaning not on. And the closed circulation button and the rear windshield defroster turns off by itself every now and then. There are many issues with thw car. Give me a call so we can resolve these numerous issues. ****-****-xxxx
11/15/2017
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ed and Shan were both really helpful and kept me informed during the whole process. Thank you!
11/11/2017
Leslie W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was awesome and staff was very nice and the Mechanic
11/11/2017
Marie M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Repairs were quickly completed. Check in was easy n Doug explained the paper work,what was done n how to care for the car. Also. I enjoyed the cleanliness of the car, inside n out, when it was returned. Thank you.
11/11/2017
An Raymond. VERIFIED CUSTOMER
Vehicle Make : Ford
Exactly, a job well done, the finished product is excellent
11/11/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Kia
prompt and professional services. would definitely recommend to family and friends
10/27/2017
Tina A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional & friendly employees. Great customer service. My car was even done sooner than expected & it looked great!
10/26/2017
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Confusion regarding the status of my repair. Was led to understand my original rep was fired from the company, but I was never informed of this, and my understanding of the status of my vehicle was completely different than the reality of the situation. A call from the new rep upon taking over the account would have been appreciated for clarity in this situation. Additionally, I did call to get information on an issue I was curious about, and I believe someone who believed I was on hold was audibly complaining about the frequency of my calls (assuming that I could not hear them, when in reality, I could). While I understand the stresses of jobs day to day, and the need to vent frustrations, a customer who is curious about their vehicle or left with confusion -- especially in this scenario where the entire story of my repair had changed -- is very normal, and part of any customer-facing business. For me to call as a customer and hear a rep complaining about my call, whether or not they believed I could hear it, was maddening. Repair on the car seems good. While visiting the location physically for pick up and drop off everyone was very friendly. Speaking as someone in management in my own professional life, I felt the above issues were worth mentioning.
10/25/2017
Mary Anne. VERIFIED CUSTOMER
Vehicle Make : Jeep
Courteous staff .. continual updates on progress of work on vehicle were major pluses regarding service received .. thank you!
10/21/2017
Grace A. VERIFIED CUSTOMER
Vehicle Make : Acura
Very courteous also very helpful and I am very satisfied
10/20/2017
Solange W. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for repairing and having my car ready for pick up before the due date. And thank you for the updates on the repair of my car. I really appreciate your service. Thank you.
10/14/2017
Courtney J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was very professional and customer service was outstanding!!!! Staff took very good care of me and making me feel confident that my vehicle would look brand new.
10/11/2017
Darrin F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Don't change a thing! My vehicle was ready ahead of schedule. I was kept up to date of the service being performed daily. On a scale of ****-10 I give 15! I'm completely satisfied. And they returned my rental for me so I could return to work before my hour long lunch was over!!! Service King you ROCK!!!
10/10/2017
Helen G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am pleased with your work.So much so I told my daughter to service her car at you establishment. She was very pleased with the work you did. I will use you again and tell my friends of your professional,curious,and friendly service. Your staff was professional and friendly. They attended to my needs and answered all my questions about my car. Thank you for your quick service.
10/7/2017
Asnakech W. VERIFIED CUSTOMER
Vehicle Make : Honda
I won say thank u about your awosome job service king!!!!!
10/6/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very nice very pleasant experience I was put at ease professional staff great job great team
9/30/2017
Valerie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done. Service and results were beyond my expectations. Thankyou so much.
9/30/2017
Sharon W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really love your service my car looks brand new thanks soooo much
9/29/2017