I am overly pleased with the repair of my 2015 Mustang. What I was most pleased with was the professionalism of Mr Rollin, he treated my claim as if it was his. He worked diligently to make sure every base was covered. He kept me well informed, and answered any questions I may have had. I couldn’t have asked for better service..
3/14/2019
Aurdie E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good thanks Rolan
3/9/2019
Wilbert L. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service, very professional and courteous
3/5/2019
Sabra G. VERIFIED CUSTOMER
Vehicle Make : Nissan
When service king sent my car to the nearest Nissan dealership for sensor calibration, they did not follow up on the progress with Nissan. My car sat for 4 days with no work being done and Service King didn't follow up until my husband and I came into the shop to get a progress report on Friday. It was then, Service King found out the bumper ordered was not the right one for my car. One was ordered but Techs didn't work weekends, so it wasn't until the following Monday that I got my car back. Not happy about the 5 day delay from promised completion date.
3/4/2019
Dina P. VERIFIED CUSTOMER
Vehicle Make : Honda
????
2/19/2019
Domingo M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Was real happy with every thing the work and the people .I would call on Service King again should i need too.Thank You so mush .
2/16/2019
Ruth S. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you Daniel for great customer service!
2/8/2019
Cheryl B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a great experience. They kept me well informed.
2/7/2019
Eric S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Needing my car back I had to pick it up on a Saturday while my rep was not there. There was one unfinished item due to a delay in getting the part from Ford - which I understand. The issue was in the paperwork and bill I was required to pay. The way the paperwork read it did not account for an “IOU” for the delayed part. Had to go around with the rep multiple times that was working that morning to correct the paperwork to show I was still owed completion of the service that I was required pay for at 100% in order to get my car back. This should have been an obvious request to this rep but actually should have been handled already on the paperwork by my rep.
2/2/2019
Chauncey F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job. Great Service!
1/24/2019
Ava C. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looked great and everyone so nice and responsive
Thank you so much
1/20/2019
Estebania M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was not happy that I waited an extra day to pick up my car because the person managing my account was off. The car was dusty on the outside. So far I’m satisfied with the work.
1/19/2019
Maria G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job on my car very satisfied wil let others know about king service.
1/18/2019
Cesar H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you
1/18/2019
Wanda H. VERIFIED CUSTOMER
Vehicle Make : Honda
Other than a near dead battery, I made it home, everything looks great and the side mirror was adjustable, yeah!
1/18/2019
Bridget H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Upon leaving the site and driving home the car began leaking fluid, smoking and the engine began to rev and shutoff.
1/17/2019
Rini A. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was fixed properly and in a timely manner. Special thanks to Ray Alexander for his assistance.
1/15/2019
Paul V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job on our repair.Was very satisfied and will send any referrals
1/11/2019
Erika A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks great! Thanks for the great work.
1/4/2019
Pedro H. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied with the repairs and the customer service. Ray was very friendly and helpful. Will definitely be returning for future body work needs.