The work was very well done, and the customer service was excellent. I was treated very well.
3/13/2018
Cecily D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
James and staff did a wonderful job! My car looks great and everyone was more than helpful and very friendly
3/4/2018
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great!
3/3/2018
Vincent S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Received great customer service and the repairs were very timely. I was updated throughout the process. Thank you very much!
2/24/2018
Ricardo A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very friendly. Also Jesse made sure to update us during the repair process.
2/24/2018
Ruben M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes. Jesse Alvarez was very nice and understanding. He deserves a big raise or a promotion. Enjoy your blessings.
Thank you,
Rubén Muniz
2/23/2018
Charles L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication, faster turn around time. Felt like I was important and first in line. This was much easier than expected.
Thank you!
2/23/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and service! Thanks.
2/21/2018
Ronald P. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job
2/21/2018
Derrick M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You Guys we're awesome!!!
2/16/2018
Gary G. VERIFIED CUSTOMER
Vehicle Make : Ford
I loved that I had a message and phone call telling me updates on my vehicle and would recommend people to come to service king and that I would definitely come back if work needed to be done to my vehicle I appreciate all the effort and the respect that I got and for them going out of there way fantastic if I could be be the judge of this I would give them a gold star thank u
2/15/2018
Eden K. VERIFIED CUSTOMER
Vehicle Make : Acura
Quick, easy, efficient process! Courteous and knowledgeable staff, repair work was impeccable!
2/11/2018
Joanne G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I’d rather he didn’t. I have had my car worked on in a variety of places - for repairs as well as collision work. I’m not upset it was completed 6 days after initially promised (without any acknowledgment), but rather the manner in which I was communicated with. So I do not want to talk to anyone from your company. In addition to the tone of the communication my largest complaint is below:
When I got my car it was a mess. All the items from the trunk were on the floor of the passenger sear, as were the items from the back seat (which were in a basket) as were the items from the glove box. The jack wasn’t put back - usually people at least make an attempt to return the car to the same shape it was in. There was no reason to take the things from my trunk, dump them in the car- leave them - just to get the jack. I have NEVER seen such careless disregard for personal property from a service center of any sort.
2/7/2018
Jacqueline G. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is condensation in the headlight area that was fixed. I don't know if that is going to be an issue later on.
2/4/2018
Sarah E. VERIFIED CUSTOMER
Vehicle Make : Fiat
Really appreciated the friendliness of the staff. I knew my car was in good hands.
1/28/2018
Ariana T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I took in my vehicle to be repaired at the Service King in Fort Worth off Kingswood Dr. From the time I got there, I had nothing but a pleasant experience. The woman at the front desk was very friendly, helpful, and did a fabulous job of ensuring I set up my rental care reservation, and that the drop-off process was as smooth as possible. Jarvis, the young man that went over the paperwork with me was great. I am not one to ever leave a review for a place, however when good customer service is present, it’s always nice to recognize those that provide it. I received text updates from Jarvis on the progress of my vehicle every step of the way which was wonderful. He was very knowledgeable about the repair process and was keen to listen to concerns that I had regarding my initial repair estimate. Overall, I’d give this location and its employees that assisted me 5 out of 5 stars. This is the second time we have used Service King and will continue to do so in the future because of the excellent service and quality work.
1/19/2018
Cesar F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was quick prcedure and always informed
1/17/2018
Derry J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
While my experience has been surprisingly pleasant, I did discover a couple items missed, or in need of attention. But I will be recommending you guys.
1/17/2018
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and kept me informed of repair progress
On a scale of **** to ten
For sure all tens