Thank you for the great Service and communication was excellent.
5/4/2018
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Will always use Service King for my repairs dirt polite thorough work with you
5/4/2018
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Buick
Jarvis was great with updating me on the happenings of my cars repair. I never felt out of the loop, and I was always in tune with where the process was.
5/3/2018
Richard R. VERIFIED CUSTOMER
Vehicle Make : Ford
Received important texted updates regarding vehicle status. Excellent service and always very pleasant and professional, from front desk to repair representative, allowing for full confidence in their service. Thank you very much!
4/30/2018
Dell E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jesse,the contact point was rude and sarcastic. Absolutely not necessary in a professional business. I have an electrical problem that was not there when I brought it in there were not problems. He told me they would run a diagnostic test but if they felt it was there before I would have to pay for the test. Problem.... he can’t tell me the cost. This is why I should have taken it to Frank Kent. I was convince by insurance that this would be easier. It is not the service I expected. I am disappointed and have contacted All State, my agent and will press further if the problem is not resolved.
4/28/2018
Bernard S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very please!!!????????
4/27/2018
Kenya K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service
Thank you
4/24/2018
Alexjandra E. VERIFIED CUSTOMER
Vehicle Make : Ford
I am really satisfied with the work and the overall outcome but more importantly the friendliness of the team, they were really helpful and answered all my questions that I had and kept me updated through the process. I will definitely comeback for their services and totally recommend to other people.
4/21/2018
Adrianna M. VERIFIED CUSTOMER
Vehicle Make : BMW
Jessi was so awesome!! He called and texted me with the status of my vehicle throughout the week. He gave me excellent customer service and made the experience a great one!! Thank you so much !! My car looks amazing!!
4/14/2018
Derrick M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys are awesome!!! Great customer service!!!
4/14/2018
Daisy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jesse was a big help and he always kept me updated about my car
4/14/2018
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Wonderful experience. Jarvis did any amazing job keeping me informed and working with me.
4/7/2018
Shawn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication with calls and texts was great. There were multiple delays which isn't ideal but understandable. The communication made up for it. My car was in much better shape than before the wreck!
4/5/2018
Ricky M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job done on car, great customer service.
4/5/2018
Rhonda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse was great and overall good experience
. I prefer if I am asked before Cleaner is used in my car .
Some people don’t respond well to chemical
Smells . The smell inside was bad and on a new car I don’t appreciate
Someone using cleaner without asking me first
The car was not dirty . That is only complaint
4/4/2018
Lydia A. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service
4/3/2018
Heath R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This survey comes too early and y’all should check your records. I came to get my car today and the replaced/repaired parts were a completely different shade of paint than the original. I notified the front desk girl and she agreed that the paint did not match. I left the car there to be fixed correctly. I left feeling like service king tried to get one over on me by just doing mediocre work hoping that I would not notice. I’m very disappointed in the work performed to this point.
4/1/2018
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Im verry happy with how my car looks and how well they did making it look like it was never in an accident!
3/24/2018
Charles R. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional, efficient. This is my second repair in a short period.