Very unorganized organization. Although manager tried to make things right it was a drawn out process with repeated failed communication.
12/10/2019
Martha A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job done on my vehicle! And staff were great to work with!
12/6/2019
Romeo B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Undercarrage is hanging in the front. I would that taken care of. I'm sure after that all will satisfactory. Thanks Mrs B.
11/27/2019
Jose H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with the repairs to my vehicle.
11/20/2019
Renda K. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I was so pleased with the professional service and great job I received from my service guy thank you mush I really appreciate the great service you gave thank you again
11/7/2019
Phillip H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks again Paul!!! Great job
11/7/2019
Paola R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you Service King for all your hard work & patience!
10/5/2019
Ricardo G. VERIFIED CUSTOMER
Vehicle Make : BMW
Had a very expensive watch stolen from my glove compartment. Just can’t trust anyone these days. I know I will never see that watch again. The least you can do is pay my deductible for me. But I doubt that will happen. I am in the car business and will all my customers know to stay away from you people. You will be hearing from me. This is not over
10/5/2019
Hector R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My light is not working and they didn't fix one of my lights that was affected in the accident. I had to call multiple times throughout the day to get a hold of someone. My advisor was never available and I was always speaking with different people. I had to call them and ask when my car was ready multiple times.
10/2/2019
Leticia Matthew. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looked great
9/29/2019
Travaris H. VERIFIED CUSTOMER
Vehicle Make : Honda
After their repairs my car looked as good as new everything was clean I was very impressed
9/21/2019
Jenny B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris did great, he made my car look brand new again and was very communicative throughout the whole process. Thank you for everything and leaving me as a happy customer.
9/11/2019
Martha G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul did a wonderful job taking care of logistics around my vehicle. Very much appreciate him!
9/7/2019
Benjamin G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Paul took good care of me and was willing to answer and resolve any problems or questions I had
9/7/2019
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome service! Mindy Garibay was super professional and helpful!
8/28/2019
Irma L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paul was amazing. I would never imagine that I would be crying in your lobby with the treatment by management and the person stating I had a $500 deductible. I confirmed the Friday before and was informed I had no balance.
Frustrating and was just overwhelming. Again Paul was amazing.
8/27/2019
Raul E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and great communication in keeping customer informed! Paul was great!!
8/20/2019
Kasandra M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Kept me updated on vehicle. Easy process.
8/17/2019
David O. VERIFIED CUSTOMER
Vehicle Make : Honda
I wasn’t kept in the loop. I always had to initiate contact