Matthew Huntley was my service advisor at Service King in Plano on K Ave. From the beginning, Matthew was polite, very courtesy, calm and easy to talk with. As promised, he contacted me 3 days a week to keep me updated on the progress of my vehicle. After I picked up my vehicle and drove, the cover under the engine fell apart and was damaged beyond repair. Matthew was contacted and he said he would order another cover and I could stop by for 10 minutes for install. The experience working with Matthew was very pleasant and stress free. Bottom line is Matthew Huntley is awesome! I hope everyone that walks into Service King has the same pleasant and calming experience that I had.
7/16/2015
Lydia P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your representatives treated me like a person and not just a number. I was greeted with a smile by everyone in this office. I was informed of the progress right up until the time they called to tell me my car was ready. My service advisor, John Guajardo, was absolutely amazing. Even though I got there close to closing time, I never felt rushed. This includes the young lady doing double duty as cashier. My family has needed your services over a period of 30 years a total of 7 times, and would recommend you again and again.
Thank you,
Lydia P
7/10/2015
Eric C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Matt did a great job explaining the Service King process for getting our Lexus fixed. Matt and Service King delivered our repaired Lexus a day early. Very satisfied!
7/6/2015
Jay C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and workmanship
7/6/2015
Edward H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service.
7/6/2015
Stacy G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wonderful experience!
7/6/2015
Berty M. VERIFIED CUSTOMER
Vehicle Make : Ford
I couldn't be anymore happier. Doug took an excellent care of me, and also took care of my baby Black Beauty (2011 Ford Escape). You guys are the best!
Berty M
6/10/2015
Richard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. John Guardajo answered all my questions and was very attentive to my needs.
6/6/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
6/3/2015
Patty K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wxcellent regular follow up keeping me updated on the progress
5/31/2015
James T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and follow thru
5/31/2015
Uymika M. VERIFIED CUSTOMER
Vehicle Make : Kia
Please tell the team they have done a wonderful job on my car. Everyone was kind and curious. My overall experience was extremely great.
5/28/2015
Amy M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent job. Matt was great
5/24/2015
Denyse H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received great service. They arranged for a rental car and kept me updated as to when repairs would be finished. Repairs were completed in good time.
5/15/2015
Kintul P. VERIFIED CUSTOMER
Vehicle Make : Toyota
10 out of 10 service! This was to easy!
5/12/2015
Celia F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Smooth quality and fast. Kept me informed
5/9/2015
Mildred W. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks like it did when I drove it off the lot brand new. The time it took was quite a surprise. I no longer took it in and then it was repaired. Thank you for all you did to expedite the work on my car. All staff members were very polite and willing to assist.
5/3/2015
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Honda
I truly appreciated that I was kept up-to-date. My advisor called when he said he would. The repair looks great and they cleaned the car better than is has ever been cleaned. Just great service and customer respect!
5/2/2015
Donnie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt Huntley impressed me with his concern for our well being and our satisfaction with getting our vehicle back in a speedy fashion. We appreciate his efforts on our behalf and also the excellent technical work done on our car. It looks as good as when we bought it. The entire Service King staff did their best to get our car back in its former condition and were very pleasant to deal with.