John at the Service King location on Avenue K was exceptionally helpful and professional.
During the repair oft vehicle I had to be out of the country for an extended period of time and he handled this situation with the utmost care, and emailing me back with the answer to my questions right away.
8/19/2015
Jimmy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The headlight is off, I will need to bring it back later In the future. Otherwise, customer service was excellent.
8/19/2015
Steve T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Doug was great, keep me up to date in every step, great service, car looks great!!!
8/16/2015
Carla E. VERIFIED CUSTOMER
Vehicle Make : Scion
John was great! I would definitely recommend him and Service King to a friend.
8/14/2015
Marco B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Top notch.
8/11/2015
Bridgette R. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was over the top!! Randy went above and beyond to get my car back home to me!! Thank you!!!
8/9/2015
Deanna T. VERIFIED CUSTOMER
Vehicle Make : Acura
My service rep did a great job of keeping me updated on the status of my repair via text messages.
He always responded quickly with any questions I asked.
When I dropped off my vehicle for the repairs he was proactive in warning me that it could take longer than the insurance adjuster had previously told me. I'm sure that's information that's not always easily communicated, and even though it wasn't great to hear that I might be w/out my vehicle longer than I'd anticipated, I appreciated that Matt warned me of that up front so I could plan accordingly.
8/2/2015
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Honda
I feel Service King did an awesome job on my Honda Pilot. John G., My service advisor, was very professional, answered all my questions and gave me regular updates. I really appreciate being kept updated. My car was finished earlier than originally promised. Thank you so much Service King and John G.
7/30/2015
Dede C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was amazing! My service tech was the best! I could not have asked for a better experience! He kept me up to date and really helped make it easy! I will use this service king for all my body work, whether or not it's through my insurance. Give him a raise! He is an asset to your company!
7/25/2015
Michael T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matt kept me updated daily on status of my car. He was very helpful with any concerns and questions I had. I really appreciate his professionalism on the whole process. Very HAPPY with results
7/24/2015
Maria U. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From our first visit to your location on 16,July 2015, Mr. John Guajardo professionalism and customer service was exceptional.
The young lady at the front desk was very attentive also.
7/24/2015
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Honda
John Guajardo did a great job from start to finish ensuring customer satisfaction. The body work looks goo as well.
Gary Riddell
7/24/2015
Ray D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I made an appointment, but for some reason there was not a record of me making the appointment, John was very helpful he took my car in and make sure was available at the day he told me he would be available
7/19/2015
Pamela W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and fast. Thanks!
7/18/2015
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job
7/18/2015
Roy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
John was very through and kept me well informed also was done in record time. Thanks
7/18/2015
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Matt Huntley was very attentive and professional. He kept me advised of the status of my repair from beginning to end. I couldn't be more pleased.
7/18/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and efficient. Great service as always.
mick
7/17/2015
Brenda K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt was great to work with - would definitely use Service King Again!