Jarred was great keeping us informed of the status of orbit car! Tell him thanks from both of us!!
6/25/2016
Jack R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Unfortunately, the amount paid by the insurance company (Allstate) was measurably less than that determined/stated by your shop to make the repairs...$2300 additional cost!
Being my insurance provider is Allstate, and their being a close working business partner with on-site adjusters, I respectfully expected a more cohesive, seamless working relationship. Considering my experience I do not see the benefit.
I have two other cars recently damaged by hail I intended to also bring for repair but have concern the same disappointing issue would emerge. Added disappointment is now having to engage a different company after using only Service King for automotive cosmetic repairs more than 20 years.
As always, thank you for being the epitome of courteousness, but this experience indicates I am apparently no longer able to afford your services.
Sincerest regards and exceedingly disappointed,
Jack R
6/24/2016
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best customer service. Best at keeping us up to date in progress. Very polite employees. Jared was awesome. Our favorite place for body repair. Love love love the texting feature.
6/24/2016
Marcos M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service. Excellent follow up with updates on repair status. Great customer representative.
6/17/2016
Scott A. VERIFIED CUSTOMER
Vehicle Make : Pontiac
My rep., John Guajardo , is great. Whoever hired him should be commended and John should get a bonus. I presented some challenges (at least I think I did) and John handled it like a true peofessional.
6/17/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Doug, the person I delt with and the one that helped me thru the process was amazing
6/16/2016
Angela G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great I love the communication about my cars status and the person handling my car was the best!!
6/14/2016
Srikanth G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service!
6/11/2016
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The work was excellent. Communication timely and friendly. John pleasant and capable
6/10/2016
Reginald W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Accidents are scary and the anxiety that follows it is even worse. Service King made the process of car repair painless. It was easy and we felt at ease right away in a manner of minutes we were in a rental on the way to work. I felt pampered and loved the timely updates on my car repair. The customer service we experienced was the best we have seen. I would definitely recommend service King to anyone and everyone. Our rep Matt was so helpful and went above and beyond to ensure we were informed and comfortable and our car was ready earlier than promised. We are so grateful for the great service and awesome job they did on our car. The car looked as good as new! Thank you Matt and the awesome service King team that worked in our car!!sincerely the Wilson family, Dallas, tx.
6/10/2016
Johnathan C. VERIFIED CUSTOMER
Vehicle Make : Kia
Was done in a timely manner, and great communication from Jerod.
6/8/2016
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The amount of miles put on my car during the time it was at service King. I'm also not sure what the results were of the alignment check.
6/5/2016
Alvin H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Extremely satisfied with the work done!
6/4/2016
Ann D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John was very nice and kept me updated on my vehicles progress the entire experience was great!
5/14/2016
Maria Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Matt was very attentive and made sure I knew what was happening. Highly recommend!
5/13/2016
Jose C. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was sooner than we thought. Thanks so much. Good job Jared.
5/6/2016
Remon A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Respect and friendly attitude from John
4/13/2016
Obed K. VERIFIED CUSTOMER
Vehicle Make : Kia
The job was perfect. The wait time tho was long.
4/9/2016
Lynne W. VERIFIED CUSTOMER
Vehicle Make : Volvo
John, my service advisor, was great. He kept me informed and was very helpful.