Wonderful costumer service from every employee I spoke to. Jerod was great!
6/15/2017
Chris B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tony was excellent and has a great personality and presentation as a spokesperson for service king. He is top notch. Any quality of work in the final product is top notch as well.
6/15/2017
Paul R. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job
6/13/2017
Leeann O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you!
6/11/2017
Santiago C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent and excellent customer service. Completely satisfied. Your shop got a 10
6/11/2017
Sukumar P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent ????
6/4/2017
Justin W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jarod was absolutely positively awesome.
after the experience we had in Mckinney with the guy that didn't care about being at work... Jarod was the light at the end of the tunnel. He kept us updated daily.. sent pictures,emails, and texts. I trusted him the whole time. There wasn't a doubt in my mind. I myself am in the repair business and a handshake and upfront honesty go a long way. It's what I've built my business on. Jarod should be the model for how a service king employee should conduct themselves. If he isn't a regional trainer.... I think y'all need to take another look and give him a promotion. Seriously. Quality employees that care are few and far between. He wasn't there for a paycheck.. he was there because he truly enjoyed his job. Thank him again for me. I will never ever go to anyone else but him from now on. -J. Williams
6/4/2017
Joe R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Not at this time...Thank you, Joe
6/3/2017
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jerrod was beyond professional and always kept me updated throughout the process. I would use Service King again solely based on my interactions with him.
6/3/2017
Bridgette W. VERIFIED CUSTOMER
Vehicle Make : Buick
Jerod was nice and helpful. He kept me updated and explained the whole process to me
6/3/2017
Jacob M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friedly agents and ready to help and support me.
5/28/2017
David M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service and fantastic quality of workmanship.
5/28/2017
David A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service
5/26/2017
Yair B. VERIFIED CUSTOMER
Vehicle Make : Scion
Jerod was amazing. Helped me with everything and texted me updates the entire way through.
5/26/2017
Sunshine E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jerod is Awesome! He communicated with me on a daily basis about the status of my car so I always knew what was happening. I have used Service King for 3 car repairs in the past and Jerod by far gave the BEST service!!! Even though Plano is far from me I would use the Plano location just for Jerod!
5/25/2017
George M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The job was done according to primed time limit,
Paint is blended good and the service people are very friendly
5/25/2017
Jasmine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerod was fantastic! Great communication, kept me updated every step of the way. Above and beyond making an unwanted experience much better!
5/24/2017
Kimberly L. VERIFIED CUSTOMER
Vehicle Make : Nissan
My service agent Jared was awesome to work with! He communicated with me through the process to let me know approximate timing for repairs. He was a pleasure to deal with.
5/23/2017
Polly E. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was very good, but I know you all have really high standards. I will say it was a B plus plus plus. I did not receive any updates on progress. I called and told them, and I still did not receive any. If I had not called and jumped thru the hoops to get somebody at your shop in Allen (waiting on the line as it went from your call center to get to ****shop each time) it would have cost me another day without my car. It had already been one week. I guess I thought PDR would be quicker. But thanks for your great job! You guys are good! I will keep you in mind.