Brad did everything he could to make this experience as easy for me as possible
4/20/2018
Javier P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wife seems to be happy with the repair. Thank you
4/15/2018
Julia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris was very helpful from start to finish. Very pleased with his service.
4/14/2018
Andrian B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Unfortunately our family has experienced a few auto collisions over the years. When something happens like this it is terrible, however, knowing we will have Service King and USAA there for us along with the amazing service and support they provide, it takes a bad situation and truly turns it around. Thank you!
4/13/2018
Kelley R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Brad handled EVERYTHING - start to finish ! My car looked brand new after he negotiated the supplementals that would restore my car to pre-collision condition and when the aftermarket headlamp had issues , adjusting - he took care of it and got another part . There were no half-ways and sortas. I wipuld definitely use Service King again !
4/13/2018
Kandra W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Omar provided exceptional customer service. Thank you
4/11/2018
Susan K. VERIFIED CUSTOMER
Vehicle Make : Honda
I've never had to have a car repaired before so I have nothing to compare it to, but this was a streamlined, painless process and the results were beyond my expectations.
Thank you !!!
4/7/2018
Steven H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
None
3/31/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Omar was great! Thanks for taking great care of my car!
3/30/2018
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Service was great. Was expecting for it to take some time to fix but it was ready in leas than 2 days. My car looks amazing and they fully exceeded my expectations. I even appreciated the effort to clean the inside of my car.
3/26/2018
Richard K. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was really nice to have all the updates. Thank you for all your hard work.
3/17/2018
Volkan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Omar has very professional manner and is very knowledgeable.
3/16/2018
Ray M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Omar was great. He kept me updated with the repair progress and answered all questions I had
3/11/2018
Milton S. VERIFIED CUSTOMER
Vehicle Make : Toyota
A ten plus on work and costumer service. Ron did a great job, and communication. 10 +
3/3/2018
Gary R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Brad Ilgg did an excellent job and had my car repaired ahead of schedule. Brad is to be commended for his professional approach and customer service.
3/3/2018
Gary B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service king did a great job with my vehicle coordinating everything with my insurance company and repairing the car a day ahead of schedule.
3/2/2018
Christian L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was excellent
2/26/2018
Elba S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dealing with Omar Ramos (service advisor) was a great pleasure from day one.
He was always letting me know what was going on with my car. Being in an accident was stressful with being pregnant and having a 2-year-old. He made it simple. Thanks so much!
2/24/2018
Ilayna U. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the receptionist to Brad Illg, my service rep everyone was so friendly and helpful. This has been one of my best customer service experiences ever. My only recommendation is to please provide lids for the coffee cups and napkins in the coffee service area. Everything else about my experience down to the text message updates-which were such an awesome service to provide-was top notch.
2/23/2018
Donna F. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a great experience! My car was completed earlier than expected. Brad did a great job of keeping me well informed of the status of my car. Thanks so much!