Rene provided me with exceptional service. I was not very nice, and he was able to focus my attention on my repairs and calm my anger. Thanks for having professional employees.
3/31/2016
Victoria S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs on my vehicle should have only taken 2-3 days per 2 other body shops we were quoted at, you guys said it would take 5 but since you are a preferred shop with our insurance we went ahead with repairs at your shop. 8 days later with very poor communication we were able to pick up my filthy and incorrectly repaired car. The bumper is not installed correctly, there is a gauge on the liftgate, a spot on the side mirror that you guys ordered to buff off is basically just a spot with no paint remaining on the car now and a chip on my windshield that I had repaired elsewhere previously looks like someone either pressed on it or set something heavy on it because it's now cracked beyond repair. I will b contacting Allstate tomorrow to arrange repairs at a different service King location and hopefully that will be a better experience.
3/29/2016
Anh T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rene did a fantastic job
3/27/2016
Diana J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair to my car were of the best I seen in repair in a long time . I thank them so much for work well done, they are a great team . Thanks
3/26/2016
Gerardo C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great service
3/26/2016
Richard D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything went great. We are very satisfied and would recommend the business to friends.
Thanks,
Richard
3/26/2016
Steven B. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me informed and did a nice job fixing my car.
3/25/2016
Richard E. VERIFIED CUSTOMER
Vehicle Make : Scion
My service advisor was Felicia at 14526 Walter Road in Houston, TX 77014 She was a pleasure to work with. She was personable and had a positive and pleasing personality and attitude. The repair work as done to satisfaction. Richard E
3/22/2016
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Kia
Rene Nazario did an OUTSTANDING job from start to finish. He keep me involved and informed every step of the way.
3/17/2016
Egypt B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent repair work I love it and recommend them to everyone with car troubles
3/16/2016
Abeyemi B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service
3/15/2016
Nathan R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
3/12/2016
Dave Berleth. VERIFIED CUSTOMER
Vehicle Make : Ford
Rene was very knowledgeable, able to answer all questions and quote was exactly what he had quoted. I work in the service business, and it is nice to work with a pro.
Thanks
Dave Berleth
3/12/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Impressed with how service king kept me undated on status of repairs.
3/12/2016
Ginger-linda C. VERIFIED CUSTOMER
Vehicle Make : BMW
I was satisfied with the service provided to me as well as my vehicle during the time you all had it for repair. Rene was very personable, & due to his history of being a BMW owner that he informed me he was, he could relate to how precious mine is to me.
I did also appreciate the updates received.
However, I'm not sure if the headlight casing(s) or area was touched in any capacity during the repairing, but there is some type of shortage I'm experiencing with the headlight on the driver's side. I have only drove the vehicle maybe twice at night since having it back because the headlight randomly went out & then came back on while driving.
So a little unsure about that cause, and I haven't made it from my work side of the city to Walters before you all closed to inquire, and headed out of town for spring break this weekend.
3/11/2016
Ella L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Service !!!!!!
3/9/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My visit to service was a great experience the people were very professional and helpful. I would recommend anyone to go to service king . Thank you for a great experience and repairing my vehicle in a timely manner !
3/4/2016
Phuc-john D. VERIFIED CUSTOMER
Vehicle Make : Honda
Rene did an excellent job of providing updates during the repair. His service was outstanding and I felt as if he was taking care of his own car throughout the repair period.
3/1/2016
Brigido C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff did a great job explaining the process, and completed the work as promised.