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Real Reviews from VERIFIED CUSTOMERS
Edward L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Brian was excellent
10/6/2016
Megan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service! First time I've gone to Service King, and I will definitely return when needed. I appreciate the updates and genuine care for me and my car. Great job!
10/6/2016
Megan L. VERIFIED CUSTOMER
Vehicle Make : Honda
Daniel Rognstad was so incredibly helpful, not only with helping us understand the repair schedule, but also what to expect from the insurance company and how to work effectively with them. We were updated regularly, all of our questions were answered, and he even handled everything with obtaining a rental car. It was such a relief to feel completely cared for after the stress of the accident and dealing with dueling insurance companies! We'll definitely be sending everyone we know to see him!
10/1/2016
Roger M. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish the best service we have ever had at a repair shop. We will highly recommend to family and friends!
10/1/2016
Hector M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to to congratulate all the staff at service king since I walk through the doors everyone greeted me with a smile. I do really appreciate good customer service. I especially want to thank my service advisor Brian he was always keeping me informed how the progress on the car was coming along, great customer service satisfaction. I was really impressed with the positive warm feedback I got at service king.
9/25/2016
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really like the text updates.
9/24/2016
Hazem T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mr. Brian Parker is a very professional and respectful and a personable person. Kudos to Mr. Parker for a job well done .
9/23/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Love the way you guys handled our vehicle and communicated every step of the process and delivered the finished product 2 days ahead of schedule. Our suburban looks almost brand new again even though it is 8 years old. Many THANKS to Brian Parker and Service King! We highly recommend you to others.
9/21/2016
Roberta V. VERIFIED CUSTOMER
Vehicle Make : Lexus
The use of text mails was truly welcome. The car was being repaired while we were traveling and it made our experience so much better to receive a simple text as to the progress instead of us worrying about coordinating a time to call Service King to get an update. We totally appreciate the service manager responding to our questions in the process. We also appreciate that the car was ready almost a week earlier than expected.
9/18/2016
Mohammad N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Service King team for the wonderful job in fixing my car and for finishing it almost a week before the estimated date. Special thanks to Brian for making the whole process very easy and regularly keeping me up to date on the status. Excellent customer service from all of you and I really appreciate it.
9/18/2016
Jeremy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was a great experience, I myself work as a service tech and found the efforts and professionalism to be very refreshing. I go out of my way for my customers and service king showed me what that feels like. Great people thank you.
9/18/2016
Sally S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked the text updates of my vehicles.
9/18/2016
Jorge P. VERIFIED CUSTOMER
Vehicle Make : Buick
I am completely satisfied with my repair the only issue I have is the car was a little dusty and smelled like paint
9/16/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good job Thanks Brian
9/14/2016
Julie C. VERIFIED CUSTOMER
Vehicle Make : Buick
From the time we dropped our car off, to the time we picked it up, we received excellent service for our vehicle. Shelby was always polite and helpful when I called about the car. Brian was everyone behind the scenes were all concerned with customer services and fixing our car with quality service. I received daily text updates on the repair progress. If there were any questions, Brian would call or email right away. The team even went above and beyond by doing minor repairs at little/no additional cost. We are very pleased with the service we received, and how our car looked when we picked it up. Plus, it was so efficient to have enterprise drop off a rental car at the shop. And when the car was done, I just gave Shelby my rental car keys and she took care of the rest. Thank you!!
9/10/2016
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks great! Excellent customer service and communication. Car was completed early! Completely satisfied!
9/8/2016
Maria G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for keeping me updated and doing such an efficient job in getting my car back to me as soon as possible! My car looks great again!
9/4/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone I saw was very helpful especially Shelby at the desk.
9/3/2016
Kyle B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience
9/3/2016
Tori R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great and the repairs were done quickly and well. Everyone was so nice and I would definitely recommend service King.
9/3/2016