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Real Reviews from VERIFIED CUSTOMERS
Carolyn J. VERIFIED CUSTOMER
Vehicle Make : Buick
My truck looks like new you guys did a fantastic job on the repairs and it was ready when you said it would be my nephew calls it my old new truck .Thank you very much Carolyn J
11/25/2015
Ming-chengjamison C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good service. Quick. Good customer service
11/25/2015
Joben S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Yes I do. Joseph Barnes has been a hood help and he did a wonderful job. I really appreciate. Him
11/21/2015
Erica G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
my experience at service King was TERRIBLE. my Cadillac had some small damage on the back driver side, each time that I had to go back my car looked worse than before. the first time I pointed out to them that the Cadillac emblem on the pin striping was wrong, they hadn't even cleaned the wheel to see if there was damage, they used white touch up paint on the door guard, and the back fender was sticking out, and the door guard had not been repaired. the next time I went back they had damaged the rest of my car by pairing over the I damaged Cadillac emblem to match their incorrect one, hoping that I wouldn't notice, they changed all four door guards to an after market "recycled" guard (when my car had brand new ones to begin with), and that was about as far as I got that time. the sales representative told me I was being combative and when I asked for the manager, Eric, and he came out, I asked if he knew what was going on with this and how they would fix this and how unacceptable this was and he told me that I was the one who "drug" him out there. it sure doesn't sound like the "manager" understands his job description. then the THIRD time I came to pick up my car; the Cadillac emblem was still ruined, the paint under the wheel well was not sealed, the sensors on the bar of the car were not flush and the bumper piece was cracked. the worst service I have ever experienced in my life!
11/21/2015
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My car looks great and everone involved with my estimate were very professional. Sincerely, Sharon H
11/20/2015
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly and flexible.
11/14/2015
Aimee M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cedric did a great job keeping me notified about what happening with my car.
11/11/2015
Blair G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that I came in contact with was extremely helpful. They all made sure that my truck got into the schedule and understood how stressful it is getting body work done. They made it very easy to get the work done
11/10/2015
Nathaniel K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service!! Eric was very prompt with updates. Overall 10's across the board ????
11/8/2015
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was given friendly customer service from setting the appointment till I picked up my truck. My truck looks fabulous I love it!!!!!! Thanks so much, Cody you were so helpful ????
11/7/2015
Liz B. VERIFIED CUSTOMER
Vehicle Make : Honda
I finally received my car about three weeks after I was initially told it would be ready I have to pay extra for my rental car because of that. the total amount I have to pay the rental company is almost 390 it's 388 in change
11/4/2015
Jessica V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent Service .
11/1/2015
Erica T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience. Joe was very helphelpful and kept me informed the whole time. Thanks again
10/30/2015
Cleotildenoela G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The young lady working as the receptionist I'm not sure but in think her name was Christina. She's very nice and greets everyone with such a positive attitude and makes sure we're ok while waiting. Cody did an amazing job with explaining by detail what was needed and also what was done to the vehicle.
10/30/2015
Binh H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was amazing. Except Trey the Enterprise guy. A bit rude with a kind of "only here for a paycheck" attitude. Other than that, it was all a great experience.
10/24/2015
Norma H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes I am satisfied with the service and tank you work.
10/23/2015
Miguel S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Communication was great throughout the process and although it was minor the car was repaired very quickly.
10/21/2015
Chen Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
cedric was great
10/17/2015
Janeen C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
At the very beginning this was most helpful getting my car picked up from the lot and over to service king. Cody was extremely helpful from that point forward. He kept me up to date on where my car was in the process of getting repaired and actually was completed before the promise date. Everything about the experience was very smooth and informative. I appreciate it very much, service King was an excellent experience.
10/15/2015
Linda A. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer s er vice was very good. Tony informed me throughout the process what was occurring and provided estimates for when my car would be completed
10/15/2015