I appreciate the fact that the service was
hassle free and that you gave continual
status updates.
Thanks,
Greg D
2/20/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, great repair job! Will recommend to all my friends.
2/20/2016
Mike L. VERIFIED CUSTOMER
Vehicle Make : Saab
The team, the work, and the communication was all great. The coordination with rental company hertz could be improved.
2/19/2016
Lorena A. VERIFIED CUSTOMER
Vehicle Make : Honda
Initially paint was not matched correctly to the rest of the vehicle. Grill had to be repainted.
2/17/2016
Argie J. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were not satisfied with the body work on my truck. You could still see the rust. It was not smooth in a few areas also. And the glass that was put in did not have the same molding that was previously on the truck. It looked completely different which aided in revealing the vody work flaws.
2/14/2016
Rodolfo F. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding customer service, my service advisor was amazing, Thanks
2/13/2016
Evelyn U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car came out like new again, I appreciate it so much thank you to Cedric for taking care of my car. I absolutely loved how my car came out. Thank you guys again :)
-Evelyn U
2/13/2016
Elvina W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone super good! Everything excellent. Devia is very professional and caring! Thank you
2/13/2016
Michele Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes, I am very pleased with the repair work and the customer service from Joe Barnes and the Service King team. I would happily refer Service King to anyone needing professional care from car damage.
2/12/2016
Susan A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Cody did a great job keeping me informed of where my car was throughout the whole process. My car looked great upon completion and the extra wash and interior cleaning was a nice bonus! They even vaccumed the trunk, wouldn't recommend taking your car anywhere else!
2/10/2016
Michael K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cody Fortenberry was great. Very helpful. Deserves a promotion and a raise.
2/10/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was polite and professional ,from the moment I walked in the door, to the moment I picked up my truck.You-all kept in constant contact until the work was completed ,Thanks for ur service
2/9/2016
Enrique C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything went well. Only problem was my car horn was not fixed correctly. Still not working properly
2/8/2016
Courtney T. VERIFIED CUSTOMER
Vehicle Make : Ford
****) I should not have had to contact you all in order to check on the status of my car, you all should have notified me. If you say that something is going to be ready on a certain day and it's going to be delayed, it is your responsibility to let the customer know. I have no problem with delays and understand that things happen, but it is imperative that you communicate this with your customers.
2) I found a nail in my tire the day that I picked it up. I took it to a shop and this cost me 20. You all should do complete reviews of each car you repair to make sure that you haven't caused unintentional damage. I would greatly appreciate it if you all would consider reimbursing me for this charge that I had to pay.
3) I picked up my car and realized that the license plate was not put back on my car. I had to request to have this put on. This should be standard procedure.
Please forward this information onto the appropriate review committee. Hopefully these suggestions will help improve your business.
Thank you and have a great day!
Courtney T
2/8/2016
Scott C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly courteous staff and a quick turn around on the repair
2/7/2016
Katherine H. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was great. Very happy with my service! Cody worked to get my car to me ASAP.
2/6/2016
Rosalio G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service from Joe. He explained to me what needed to be done. He made me feel like a person and not a number in the process; starting with the words statiing he understood how an accident may be affecting my life.
2/6/2016
Carol J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
100% satisfied
Thank you for your superior service.
Carol J
2/6/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the text messages
2/4/2016
K VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done even before scheduled time. More than professional people. They are friendly and kind. The place was clean. As a woman that was nice I liked the updates so I knew what was happening with my car. The whole experience was made much easier because of your people.