The service repair was great. I do have a complaint about how my car was after I drove it from the serve king center. I noticed that someone had turned on the radio, which I deliberately turned off before leaving my car. And someone had raised the head rest of my driver’s seat. I had to readjust the head rest. I don’t think employees should taper with the inside components if they are repairing the exterior of the car.
8/29/2018
William F. VERIFIED CUSTOMER
Vehicle Make : Acura
Great repair done on time and to my complete satisfaction.
8/26/2018
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Alan was extremely helpful and knowledgeable regarding my vehicle. He took the time to explain the damages thoroughly and answer any additional questions I may have had. Overall great experience I appreciate the professionalism!
8/25/2018
Johnnie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
8/23/2018
Delray G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly folks.
8/23/2018
Elva R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was extremely pleased with the customer service I received there, I was always kept informed of the status of my vehicle with updates. I am very pleased with the work performed on my vehicle and how everything was explained to me in detail about the work performed. I would definitely recommend Service King to my friends and family for vehicle repairs due to the exceptional service and work I received from them. Mr. John Brumfield was my service advisor and I was very pleased with his professionalism in the way he handled my vehicle repair situation I plan to look into Service King with any vehicle repairs I may need in the future.
8/23/2018
****L. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous, and very professional, and I will not hesitate to let my friends and family know and recommend this service to them. On delivery you made my wife very very happy and Thanks from me!
8/22/2018
Jeri G. VERIFIED CUSTOMER
Vehicle Make : Kia
The communication was impeccable and my car looks good as new. Thank you for your excellent service.
8/22/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service and staff!
8/19/2018
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Saturn
Received daily text messages in the status. Received phone calls as well
8/18/2018
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice and quick service..appreciated
8/18/2018
Edward A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job in work and keeping me informed about progress on repairs.
8/17/2018
Arthur H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My car was kept over 30 days and is still not back to normal. The paint on back of car had bubles and scratches. There is still a part that did not come in on time and i have to take my car back in to get the part put back.the pain also has to be repaired.I am not a happy customer at this point. Over 30 days and it is not right! There is a serious flaw in your services.judy harris ****-****-xxxx
8/12/2018
Henry M. VERIFIED CUSTOMER
Vehicle Make : Ford
I don’t like the repair look unfinished and my tailgate is not the one I have I want the original
8/11/2018
Juan R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Awesome customer service friendly staff I will recommend service king to family and friends
8/7/2018
Christine Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
John Brumfield did an excellent job- I had a very good experience with him and staff. I think it is great to be given a daily emaili on the status of my car. I would definitely use you again. Hope I don't.
8/2/2018
Nira T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was AWESOME!! John assured that my baby (my car) was in good hands. He kept me updated on the progress of my car and I actiually got it back two days early. I am VERY PLEASED with the body work rendered and I will definitely recommend Service King. Thank you John for your professionalism and your beautiful sense of humor!! YOURE THE BEST !! KUDOS!!!!!
Ms. Taylor ??
7/26/2018
Bernethia E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Quick service without any problems
7/26/2018
Jim L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent
7/25/2018
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work looks very nice, instructions were quite clearly presented and the front desk lady was very nice and helpful!