Very satisfied with the service I received , I was kept informed every step of the way via text message ..my car is looking good inside out .. Great performance .
2/10/2016
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found a couple areas on the door that looks like it needs buffed out but not sure. Other than that - I'm truly satisfied. Your office staff took great care of me aand my car! Thank you so much for the expediting to get the job done quickly for me.
2/9/2016
Dan I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, quality, professional.
Very satisfied. Thank you, Dan I
2/5/2016
Kathy H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone that I interacted with was extremely customer service oriented and went the extra mile to make sure that I was satisfied. The quality of work exceeded my expectations. I will definitely recommend Service King to my friends. Obviously, the shop is well managed.
1/29/2016
Gay H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good friendly service
1/27/2016
Michele R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I had to come back twice. The first time it still had a dent in it. I told
Them that was unacceptable and they did it over. However, the process was very long for a small job.
1/24/2016
Elisa E. VERIFIED CUSTOMER
Vehicle Make : Ford
The willowbrook location was awesome! They kept me updated and the customer service was great as well.
1/20/2016
James H. VERIFIED CUSTOMER
Vehicle Make : GMC
The entire staff was knowledgeable and friendly, especially Jeff who kept me apprised on a regular basis. The truck was finished on time and done right. I would recommend them highly
1/16/2016
Dwayne B. VERIFIED CUSTOMER
Vehicle Make : Kia
No issues. Car looks great
1/14/2016
Miklos G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like how you even took care of my inside light. It was a "little thing" but prevented me the hassle of having to take it somewhere else. Also you guys have done great paint work over the years (compared to seemingly cheaper quality at Maaco). I also like the courtesy of your staff. Keep up the good work!
1/9/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jeff was great accommodating and very very professional
1/7/2016
Mehmet I. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car vibrates more than ever. The structure is rigid but not entirely I guess. However the repaired body looks like new. I would have expected an overall job but it may be an additional work. Thank you for your attention.
Regards.
1/7/2016
Maria M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It took longer that I estimate , but the results were great. It was very convenious that I could leave the rental there to be picked it up . Thank you
1/6/2016
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication was minimal at best. When I dropped off my vehicle the walk around and documentation was done by the secretary. I was reviving text messages about the status of the car but only received a phone call when my call was finished. Once picking up the vehicle I noticed damage that wasn't fixed. This issues could have been avoided if the actual adjuster did the walk around or even gave me a call. Over I had to place close tabs on what was going on. They never updated the service with the rental company. So I was constantly calling my insurance and enterprise to make sure I wouldn't be charged. Over work was great the communication was horrible to the point my insurance was concerned and contacted service King.
1/6/2016
Willard M. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank You Service King for service and bourgeois personnel that helped during repair process. Willard M
12/30/2015
Janice B. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very pleased with the service I received,from the estimator (Brian),to the total completion of my vehicle.I appreciate the daily updates on my vehicle and also the completion a day early, which worked out great.. Thanks again for your AWESOME service to your customers......
12/18/2015
Edward R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Never had a repair shop that was as professional as Service King was. The accident was a headache and Service King tried to alleviate some of the stress. They lined up my rental, kept me informed of the repair, dealt with the insurance for me, and handle my return of the rental car. Top notch company. Will be coming here for all my repairs for now on.
12/16/2015
Irma E. VERIFIED CUSTOMER
Vehicle Make : Scion
Keeping us up to date with the daily repairs is very much appreciated. We were treated with the utmost respect and appreciation; treated like Gold. With ServiceKing, there is no gimmicks and had our complete trust. Thank you for all of this. Work on the vehicle was top of the line. We will highly recommend ServiceKing to all of our friends and family. Keep up the awesome work.
12/15/2015
Katrina D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was courteous and nice. The repairs were done quickly.