Gentleman that was at the front counter who took possesion of my car when I had someonw drop my car off fro repair was rude, spoke over me on the phone and frankly acted as if we were not values customers. I believe his name was mwrcus
7/23/2016
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My advisor had not contacted me or updated the status of my car in several days. I left a couple of messages and received no return calls. Other staff was able to answer my questions though. I picked up the car today and I brought to the attention of staff that there was still obvious but minor damage that had not been repaired. I was able to still take my car and was assured ths part would be ordered and I could drop off the car once again. I took a photo and Service King took a photo of this area.
7/23/2016
Debra K. VERIFIED CUSTOMER
Vehicle Make : GMC
Need more detail on charges. Have questions about reinforcement charges.
7/22/2016
Ivan A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service... The car was ready 2 days before they promised
7/21/2016
Kayla G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marcus at service King in Willowbrook was very rude. He did not know the exact date my car would be ready. He told me at the last minute, and then he was very disrespectful when I went to pick up my car.
7/21/2016
Ralph F. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have not signed off on the completion of the car. Service King is supposed to have it detailed for us, because the inside was filthy. The light in the dash is still on. We were told someone will be out to out to our home on Friday to fix it. We will see. I'm hoping they finish the job so we will be happy with the completed service.
7/21/2016
Narad B. VERIFIED CUSTOMER
Vehicle Make : Nissan
All is well.
7/17/2016
Huan W. VERIFIED CUSTOMER
Vehicle Make : Ford
Tina and Marcus were both awesome and very helpful, thank you guys
7/17/2016
Dwight T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Alex Guerrero made my experience with Service King very pleasant. He went above and beyond my expectations. With this type of service l surely would recommend Service King to my constituates
7/15/2016
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Marcus did an excellent job in making sure I was aware of the progress from the beginning to end. Great customer service!
7/14/2016
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an excellent job. Appreciated the email updates very professional staff. Will recommend to others
7/14/2016
Cwo Jesse. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Surperb excellent service, promise due date was right on time. I have had 2 wonderful experience with Service King.
7/13/2016
Marcus D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The car looks brand new!
7/9/2016
Clay C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The people were great to deal with, work on 2015 tahoe looks top shelf.
Communication via text message updating me throughout the process was wonderful.
Thanks guys!
Your satisfied customer
7/4/2016
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate the constant contact and update during the repairs. The staff were friendly and professional. I would definitely recommend Service Kjng to my friends.
7/2/2016
Pauline W. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks for the awesome job and repairing my vehicle in a timely manner. The customer service was awesome.
7/2/2016
Corey B. VERIFIED CUSTOMER
Vehicle Make : Ford
Marcus was very professional, and kept me very well notified through the whole process.
6/23/2016
Stanley R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Updates were very welcomed. Whole experience was painless.
6/22/2016
Leonard B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team went above and beyond and fixed additional paint chips on the hood of my truck I was not expecting -Great Job - Thanks Again Marcus!
6/22/2016
Antonio R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for your service...my car is know fix yll did a great job to my car .