My service advisor very professional courteous and very knowledgeable. Appreciate service king!!
2/10/2016
Alicia N. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris had excellent communication about my car during the whole process.
2/7/2016
Bryan H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Chris was professional, thorough, helpful, informative, efficient, understanding, and really empathetic of my situation. He provided an amazing experience. The repairs done on my car were perfect, I was completely happy with the way my car looked. Would come back again.
2/5/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I will be bring the jeep back to have all the work painted again. After looking at the paint in better lighting, I can see two completely different colors. The repair work was completed not anything close to a professional standard.
I made it very clear when I picked up the jeep that I was not happy with the work. They stated that they were trying to save me money and that since my jeep was an older model and not a new one, things are done differently.
This is not acceptable, regardless of the year that my vehicle is and as long as I take care of it, it should be treated just like any other vehicle that goes through the shop.
I am attempting to contact my insurance adjuster and see what my options are.
I am not the least bit satisfied with the condition of the repairs or the "explaination" given to me yesterday evening as to why it doesn't look like new.
I would like a call from a regional manager to discuss this matter.
V/R
William A. Bryant
2/5/2016
Kara T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience was perfect with service King. Everyone was nice and friendly and helpful. My car was done before it was expected to be done and the communication was above and beyond!
2/5/2016
Shaun K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Josh did a great job and stayed in contact with me. In addition, Brian , the manager was very personal and engaging.
Very satisfied! Thank you!!
Shaun K
2/5/2016
Scott E. VERIFIED CUSTOMER
Vehicle Make : Ford
Chris at the Thousand Oaks location was kind to leave me constantly updated on the status of my vehicle from arrival to repair and finally pick up. An efficient and smooth process and experience.
2/5/2016
Maria S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really had a great experience with Super King. They did a fantastic job to fixing my car, faster and wonderful service. Of course I will recommend this place to my friends.
Thanks!.
1/30/2016
Matilde F. VERIFIED CUSTOMER
Vehicle Make : Saturn
Excellent customer service, my rep exceeded the expectations
1/27/2016
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an excellent job of keeping me informed of what was going on and offered any help they could to meet my needs with my schedule. And the car looks great!!
1/23/2016
Rebecca L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Dustin has consistently gone above and beyond his job to satsify me. Dustin demonstrates how excellent customer service can have a lasting effect on customer relationships.
1/20/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very friendly. Kept in touch. Ready when promised
1/18/2016
Jacob G. VERIFIED CUSTOMER
Vehicle Make : GMC
Service King made a difficult process much easier. They did great work, handled the insurance company, and returned my truck earlier than expected. I will definitely use them again.
1/17/2016
Claudia O. VERIFIED CUSTOMER
Vehicle Make : Mazda
The service and updated were excellent!
1/16/2016
Noemi D. VERIFIED CUSTOMER
Vehicle Make : Ford
Was very satisfied with repairs to my truck always kept us in the loop with the status of repairs and when the truck was going to be done
1/15/2016
Randolph M. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did an excellent job. Shout out to Josh and Brian & staff. It looks like a new car. Definitely will recommend Service King on Thousand Oaks & Wetmore to my Friends and my Facebook friends too. Thank you!!! Mary McDonald
1/13/2016
Belinda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Service King employe's were very polite, and kept me informed on how the progress of my car was doing with repairs, a gentleman named Dustin Levan helped me to understand what repairs would be done to the car. I will recommend Service King. to anyone needing Collision repair. Thank you
1/12/2016
Rosalinda S. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me posted each day on status of repairs and changes, great experience thank you