Keep professional employees like George and reward them
8/25/2017
Kristen M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly and competent. Would definitely use again.
8/21/2017
Norma F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome service and even more awesome staff.
8/17/2017
Leigh S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car took longer to fix than expected. Conrad did not communicate enough with me in regard to the delay. Car was not completely repaired even after the delay. One thing was not covered and I communicated that to Conrad and said I would take care of it because it was not a result of the claim. He never communicated that everything was not going to be fixed and I found this out when I picked the car up. I did not pursue it because I didn't want to leave my car even longer at Service King and I had already turned my rental in because I was required to do so.
8/15/2017
Peggy G. VERIFIED CUSTOMER
Vehicle Make : Buick
EvEveryone was very nice and helpful. Excellent job.
E
8/12/2017
Janette H. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were on time to meet me for my initial appointment. My service writer kept me informed thru out the process.
8/12/2017
Maritza R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the service
8/11/2017
Theressa D. VERIFIED CUSTOMER
Vehicle Make : Saturn
Chris did a great job in keeping me in formed as to how the repairs were coming along. When I picked up the car he explained to me about how to protect the new paint. The car was clean and the repairs were great!
8/11/2017
Jeff H. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looked great and it was very clean too!
8/10/2017
Raymond R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I like the services rendered by Service King. Everyone was nice and courteous.
8/10/2017
Kristen L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car loomed fantastic after the repaid and paint job. And it smelled nice too!!
8/9/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Though this was my 1st experience at this location, It is difficult to make comparisons because this repair project was not very serious. Nonetheless, the front end staff was courteous, professional, thorough, quick, not bureaucratic, kept me informed with text updates, and the mechanics/body repair staff got the project finished in half the time I was expecting. Almost, but not quite, persuades me to have more accidents.
8/9/2017
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : BMW
They were great, I loved getting the text message updates
8/5/2017
Samuel C. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer friendly staff and timely repair work.
8/5/2017
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Toyota
George Renfroe was my service advisor and he was very helpful thoughout the processes of fixing my car. His responses were constant, detailed, and timely which I very much appreciated. Daryl (parts manager) got me an incredible price deal on the parts I needed to fix my car which allowed me to continue the repairs I needed that fit my budget. This was the first time I have gone to Service King and I would definitely recommended it to anyone else in need. Thank you for all of your help guys, I'm very happy that my car is drivable again. God bless
8/4/2017
Melvin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding communication
8/4/2017
Eli S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This process was not managed well. Work that was initially agreed to was not completed not was going to be charged. Sloppy work, inefficient, and this is my second negative experience. I will let others know not to use your services. I am done ever utilizing your services and will verbalize my concerns to Allstate. No need to contact me since it will not make a difference. Timeline andcbpricing were the issues. You need a process to review work by two different associates. Good luck with longevity in your he marketplace.