Chris did a great job at keeping me informed during the whole process.
12/29/2017
John ****. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris did a wonderful job keeping us informed and ensuring that our repair experience was a good one. Superb customer service!
12/28/2017
Yolanda N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Turn signal not working
12/24/2017
Gina F. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent service. Friendly and courteous staff. Will recommend to friends and family.
12/23/2017
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service from Conrad and Jules. They both went above and beyond what could have been expected from any company. I most definitely will be recommending the company to my friends and family based on my interaction from both of them. I'm hoping not to need your services in the future but should I need to I look forward to it.
12/23/2017
Alex C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job on my car. Conrad was great and kept me updated throughout the process. I would definitely recommend Service King and wouldn't hesitate to have additional work done at this location
12/21/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looked like new. Timely and professional.
12/20/2017
Jose G. VERIFIED CUSTOMER
Vehicle Make : Audi
Vehicle was ready for delivery Friday 12/15. The following morning after picking up my vehicle, all of the coolant had leaked and had to bring hebvehicle back to your location. Did not have my car back for 24 hours, and already have issues with it.
12/17/2017
Betty E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris, our service rep, is a very professional
And explained all that will take place during
the repair process. He told us the repairs
Would be completed by December 22, 2017.
But, we were notified before the above date
, that our vehicle is ready to be picked up.
Surprisingly the vehicle was completed
and all repairs done before December 22.
12/17/2017
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Ford
Conrad was able to step in and resolve my issues 100%. I would recommend Service King based on my experience with him during the last 2 times I have used your company. The initial person that was assigned to me was Cynthia. She was not competent, did not communicate with me and I asked to be transferred to Conrad who resolved the issues effectively. Cynthia did not handle the transaction appropriately or honestly.
12/16/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good service. Apparently some wires to some electronic systems were either broken or disconnected during repair. Service King technicians could not fix it. They promptly contacted Mercedes dealer tomget car scheduled in and issued purchase order to pay for services. Other than the small inconvenience of taking car to dealer for repair, excellent customer service solved the problem. I hope I do not need them again, but would definitely use Service King for future needs.
12/15/2017
Edson W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Car was repaired prior to estimated completion. Chris cept me informed of status throughout.
12/14/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, courteous, kept me informed, just a great experience all together!
12/12/2017
Rae S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The representative working on my car was great about calling with updates regarding my repair every few days. It's greatly appreciated!
12/12/2017
Ramon M. VERIFIED CUSTOMER
Vehicle Make : Dodge
My service rep. CHRIS LYERLA was outstanding. He kept me informed during the process. The repair work was timely and guick. It was an excellent job. I will definitely recommend Service King. On a scale of one to 10. All the process was a 10.
12/8/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Superb people and a good job. My only disappointment was that apparently some systems (ESC and cruise control) were disconnected to do the body work and warning lights illuminated when I got the car. They were very apologetic and all worked hard to resolve the problem, which was unsuccessful. An appointment was made to Mercedes dealer and a purchase order was issued to cover costs, but now I need to take car to dealer, leave car for repairs, and get a loaner for the day to get vehicle repaired. Again, Service King people very accommodating and worked hard to resolve the issue while I was there, but couldn’t get systems back on line. “Stuff” happens and it will be resolved I am sure.
12/8/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Buick
Thanks in only downside was the extra 3 days on the rental car because of the repair that was not accident related. I am not sure if this will be reimbursed. The repair and the body work was excellent and I would definitely recommend Service King!
12/6/2017
Ashley P. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service. Excellent communication throughout process.