Excellent service! Gary and Allison walked me through every step of the process. They are true professionals. Gary was able to expedite the repairs to my car which was a real lifesaver for me. I have already referred friends to you because of the care and quality of work I received. Many thanks to Gary, Allison, & their team.
10/18/2013
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Friendly personnel.
10/18/2013
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your customer service updates and communication and timely estimates and body repairs were all excellent!!! Thanks for keeping my truck looking great again!!!
10/15/2013
James R. VERIFIED CUSTOMER
Vehicle Make : Buick
Great!
9/26/2013
William F. VERIFIED CUSTOMER
Vehicle Make : Mercury
Totally happy.
9/17/2013
Yolanda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was a little disappointed that my gold package was no longer available. I wonder if it was damaged from the original accident and if not, could that be attached to my car? Other than that, great job!
7/17/2013
Joyce F. VERIFIED CUSTOMER
Vehicle Make : Ford
I would highly recommend lacey collision. All have shown great customer service.
7/14/2013
Craig C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent work. Great attitude and service.
7/2/2013
Sarena D. VERIFIED CUSTOMER
Vehicle Make : Ford
I like the text that I recieved so I knew what was going on. And the work provided to my car looks great.
6/8/2013
Robert W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I thought everything was done great from when I arrived with my car to the day I picked it up. I really liked getting updates on the progress. I really like the job that was done and did get it lots earlier then what you predicted. Thanks for a job well done...
Robert W
5/9/2013
Jt P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gary was great!!! Can't express the joy I had working with him. A big two thumbs up.
5/9/2013
Pouth I. VERIFIED CUSTOMER
Vehicle Make : Acura
Good job!!
12/20/2012
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Ford
The pick up and drop off from Enterprise was a nice accomodation. The only suggestion I would have is to not send texts saying the vehicle is scheduled for completion that day, when it doesn't end up that way. But the people are nice and professional, and the car looks good as new, so all's well.
12/1/2012
Steve R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very well organized and going that extra mile is just the beginning of the satisfactory customer service provided by Lacey collision
11/15/2012
Judy P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kudos to the staff. They handle their customers well.
10/31/2012
Larry G. VERIFIED CUSTOMER
Vehicle Make : Kia
An excellent job again. Thank you.
10/11/2012
Brian M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great front-desk team. Gary was always available for questions, via phone, e-mail or when I came by to pick up the car after repairs. Seamless flow of information and timing to get my car back.
10/11/2012
Kelvin H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Quick and professional.
10/7/2012
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Okay, here we go. I've used Lacey Collision for the past 20 years. They have always backed all guarantees, and continue to do great work. My recent repair, considering the age of the vehicle (1994 Ford Thunderbird) was completed to my satisfaction, and I know there were some issues along the way, however Lacey Collision came through and found what they needed to get the repair job done. Overall I give the paint job a 10, reassemble 9 (I found a few extra small pieces and tube not connected,which was no big deal, just fixed it myself). Timeliness 9.4. Yes I would recommend Lacey Collision to any and all. So my final Rating this time around I give big thanks and smiles with a rating of 9.7. Customer service earns a 10, because of friendliness and good looking. I look forward to using your services again, when needed. Thank you very much, Mr. James Robert Pollard.