Search

Real Reviews from VERIFIED CUSTOMERS
Wilfred L. VERIFIED CUSTOMER
Vehicle Make : Honda
Nothing to add.
3/21/2014
Jamie D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good work. Great communication.
3/19/2014
Jon B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Once again you did a fantastic job on one of my vehicles. If I ever need work done in the future, you'll be my first choice.
3/18/2014
Linda J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
3/16/2014
Harry T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional. We were kept well informed. A class outfit!
3/15/2014
Junell V. VERIFIED CUSTOMER
Vehicle Make : GMC
Very pleased with the repairs.
3/12/2014
Kirsten M. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks beautiful! Thank you!
3/1/2014
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : Scion
Very good experience
2/28/2014
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very Professional and enjoying establishment. Would recommend to anyone. Thanks Joe Sohm
2/16/2014
David B. VERIFIED CUSTOMER
Vehicle Make : Volvo
After receiving an electronic update that they were past the halfway point, my husband and I received voicemails from Kevin the adjuster, who explained that a previous repair on the car had improperly glued trim on, as clips evidently were broken. In person he explained the trim was not part of the damage incurred with this claim. When they brought my car around, I pulled from it, a 2010 receipt which shows the trim was done at Lacey Collision. So now I expect Lacey Collision, to make good on the 2010 repair by replacing the trim, that you estimated found so sub par that he sought us to purchase new trim. Further all other trim done in 2010 is suspect. To be honest I did not like Kevin's arrogance, as he tried to allude that I hadn't owned the car since it was new, I would have no idea of when repair was done. Of course that was before showing him my 2010 receipt. I expect Lacey Collision to make good on this. I would like manager- owner to. Intact me
2/15/2014
Vince H. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good customer service with a nice atmosphere, great building, the rental car guys were awesome, my truck looks great, I hold my hands up to Lacey Collision, thank you
2/15/2014
John V. VERIFIED CUSTOMER
Vehicle Make : GMC
Gary was great and kept me informed. The Ladies at your front desk are very good. However please tell them my name is spelled Vlasteluca not Vlastahtakealeekah:) you all were above and beyond. Great customer service. John V
2/12/2014
Brent L. VERIFIED CUSTOMER
Vehicle Make : Ford
Have used your services a couple of times now. Always excellent repair and top notch service.
2/8/2014
Terry W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Prompt & Professional Thank You
2/5/2014
Ann W. VERIFIED CUSTOMER
Vehicle Make : Audi
I will highly recommend you to others.
1/15/2014
Scott T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
1/11/2014
Gayle S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone there was so friendly and helpful. Will definately use your services again if necessary! Thanks.
12/4/2013
Michael K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joel was great. Mike Longo was fabulous Your shop is the best
11/27/2013
John H. VERIFIED CUSTOMER
Vehicle Make : Scion
Love the new texting service
11/5/2013
Desiree M. VERIFIED CUSTOMER
Vehicle Make : Scion
Great job, and completed early! Thank you!
10/31/2013