My car is like new again and in the estimated time
Work performed was explained to my satisfaction.
7/11/2014
Deena R. VERIFIED CUSTOMER
Vehicle Make : Acura
Lacey Collision did a great job blending the paint so it matched up with both front and rear parts! Thank you
7/8/2014
Valentin P. VERIFIED CUSTOMER
Vehicle Make : GMC
It was a true pleasure having Bob Loyle as my agent. He provided excellent customer service and always kept me informed on the progress of my repair.
6/27/2014
Teeri L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you so much for all you did to turn my situation around. From the rental car mess up. I am so glad that you were able to get my Jeep in (even though it was a day late) and were able to transport me home and then back when it was time to pick up my finished car. Even when I miss-understood about the pick up policy. Your receptionists ladies went above and beyond to help me pick up my jeep tonight. Even though it was past the time for transport they sent someone to pick me up. I am so thankful, my Jeep looks amazing! Thank you!
6/27/2014
Deena R. VERIFIED CUSTOMER
Vehicle Make : Acura
Ashley kept me very informed on my Acura process. I would highly recommend Lacey Collison Center to any of my friends.
6/26/2014
Isaac L. VERIFIED CUSTOMER
Vehicle Make : Dodge
the service Lacey collision provide it was everything I expected and just a little more thank you
6/20/2014
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
We would use your services again if needed!
6/20/2014
Gabriel S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was pleased with the customer service. The car looks great. Thank you.
6/19/2014
Richard &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was so impressed with how the whole staff always had smiles as they talked with us. It was a great experience!
6/17/2014
Michele P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
8-10 days for the repair, and it took 16 business days(21 calender). On 2 different occasions my vehicle was supposed to be ready by the end of the day(5pm)and I received an email after 3pm stating it would not be ready.
6/7/2014
Walter G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Mirror looks good and Joel was very professional but my horn and alarm are not working which it was prior.
6/7/2014
Kristi N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly staff who were very helpful along the way. You returned my vehicle in prestine condition. I couldn't thank you more.
6/6/2014
William W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service, Bob kept me informed daily on status of my car. Workmanship was excellent. Bob sent me pictures of my vehicle. I will always use yr shop when the need arises.
6/6/2014
Colton M. VERIFIED CUSTOMER
Vehicle Make : Toyota
good job they did
5/24/2014
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Completely satisfied
5/23/2014
Lynden B. VERIFIED CUSTOMER
Vehicle Make : Honda
Liked the updates on when the car would be finished. Because of needing a part that wasn't
in the original estimate,it took 3 days longer
to repair and paint.
Kevin Lambert kept us informed to what was being
done. Thank you, Kay and Lynden B
5/15/2014
Melody S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have had my Jeep in twice so far for a minor collision repair. At this time it is still not fixed to satisfaction. I feel Lacey Collision and the Pemco rep. are taking every shortcut they can. after a specific conversation about the second repair attempt he did exactly what we talked about would not work. Very disappointed.
5/13/2014
Jeri V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done team! I will be using LC for all my cars needs from now on!
Thank you!!!
5/9/2014
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Kia
Just give yourselves a pat on the back. Very good job. Thank You
5/9/2014
Jonathon B. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs took over a month and I was told multiple times my vehicle would be completed the next day then I would get a call her we ran into this issue or that issue it will be done tomorrow I think this went on for a week plusthe repairs look fine however the speed and time management of crew's working on my vehicle was not up to par and I think towards the end I expressed that to Joel