Joel did everything in his power to complete the repairs necessary to my vehicle. He kept me informed through out the entire process and notified me as soon ash vehicle was complete.
4/3/2015
Judith M. VERIFIED CUSTOMER
Vehicle Make : Honda
The two things that most impressed me were: (****) your employees knew what they were doing and were always pleasant and helpful, and (2) my car looked beautiful when they were finished!
4/3/2015
Barbara O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yours was the best customer service experience I've had in ages. Thank you!
4/3/2015
Harry T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience!
4/2/2015
Chris G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything from start to finish was amazing!
4/1/2015
Andy A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and thorough service!
Kept me informed of the progress and delivered a spotless vehicle when complete.
4/1/2015
Charyl M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was my first time, having to deal with the accident. The employees at lacey Collision, made you feel relaxed and Kevin went over with the estimate so that I could understand what he was talking about. The email updates was comforting that your car would be repaired with great expectations that it would be done on time and it would be done right.
Thanks again to Lacey collision and their employees. I will spread the word on how well you did your job and the expertise care they gave your car.
Thanks Again
Charyl M
3/31/2015
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : GMC
Left a nail in the tire
3/28/2015
Anni L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was repaired in a very timely manor, the staff was very attentive and courteous the women at the front desk were a pleasure to speak with as well, I also got my rental in a timely manor as well, followed by excellent customer service with enterprise rental, the rental agent took the time to explain to me the function of the newer model vehicle instead of allowimg me to just drive off not having a clue how to get the best use and perks out of the car. To be honest all the staff had an up beat and happy but professional vibe to them. Over all my exsperience was perfect.
3/28/2015
Steve G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and service
3/27/2015
Robert E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every one was great
3/26/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Kia
Best experience for a bad situation. Very informative. LOVED the text updates!!
3/23/2015
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always excellent, quick and accurate. I love the way they all work with the customer.
3/21/2015
Peggy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
While you did a fantastic job on the repair, hats off to the person who cleaned out the inside of my car and washed it. You went the extra mile and I really appreciated that! Nice job on all accounts!
3/20/2015
Terri J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the claim adjustor's help in totaling out our vehicle. He was most helpful and knew us by name.
3/19/2015
Amber M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looked great and it smelled awesome..thank you
3/19/2015
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for everything! We are impressed with not just the work done to our truck, but the quick service, dedication, attention to detail, and communication. Very friendly staff, and top notch company! Thank you to all the employees there at Lacey Collision!
3/18/2015
Candace S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for taking care of my wife's car " lehla ". After raising all the kids and no longer needing a family vehicle the wife picked her 14 Camaro. She always parks it away from everybody when possible. She gets a bit crazy when letting me drive it. So imagine when I heard it was hit while parked all by itself. Murphy's law. Well the wife handled it pretty graciously. And what I think helped was a quick turn around with updates and a quality repair. Thanks because if it didn't go well I would have been the one who had to try and calm her. ????
3/14/2015
John R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
****. Convenient location.
2. Good work, no complaints.
3. Friendly staff.
Thank you.