Joel is a great service professional, he took care of my car and made sure it was repaired to perfection. He was also very helpful in giving information about the local area, as I had just moved to Olympia. He made me feel welcome and that quality service to my vehicle really mattered. Thank you! - Evonne
6/7/2016
James F. VERIFIED CUSTOMER
Vehicle Make : Honda
Joel has taken such good care of our family for about 20 years. He is the consummate pro.
6/5/2016
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was disappointed with the service I received this time. They forgot to even start the repair work until I called 3 weeks later. For my trouble and inconvenience I got a $5 Starbucks card. Why even bother. An actual apology would have been worth more than $5. I then had to bring my vehicle back because a piece was not secured properly. Another inconvenience.
6/4/2016
Nathan P. VERIFIED CUSTOMER
Vehicle Make : Mazda
The detail was unexpected and very appreciated!
6/4/2016
Richard K. VERIFIED CUSTOMER
Vehicle Make : BMW
Very friendly, professional and will ALWAYS come here for any repairs that are needed!
6/4/2016
Mary K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for your professionalism at every level. I appreciate supporting business's who do their best, from administrative front desk through estimating, and then communicating when car will be ready. The work done on my car, incuding the wash & vacuum prior to pickup, was and is (both times) always excellent.
6/3/2016
Chad C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to your whole crew great working with you! Job well done!
6/3/2016
Eric A. VERIFIED CUSTOMER
Vehicle Make : Fiat
Job well done. Great updates informing me on the progress of my car. Great customer service. Would definitely recommend you to others. Thanks for the hard work. Car looks great.
5/28/2016
Adriana &. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent
5/27/2016
Kristin J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great customer service. Car looks as good as it did the day I bought it. Thank you.
5/27/2016
Patrick L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone courteous and professional. Clean office with great receptionist. Work looked like new bumper. Used this shop before in the past that is why i chose to use them again.
5/26/2016
Brandon H. VERIFIED CUSTOMER
Vehicle Make : GMC
Very well run business with a good team top to bottom. I plan on using Lacey Collision in the future.
5/24/2016
Margia F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The truck is my husbands baby & gift from his wife (me)for after 18 years serving his country in the Army & coming home safe once again .The truck was in a hit & run accident. So it means a lot to us. Don't ever change. You have wonderful, curiosity & professional workmanship team .Their smile & handshakes have the true meaning. Most of all my other half (husband) is smiling again.The first thing he said "I got my baby back. Thank YOU!!!!
M.Fritz
5/21/2016
Viveca/tanya B. VERIFIED CUSTOMER
Vehicle Make : Kia
In this unfortunate event, Kevin was fantastic to work with. Everything went smoothly from beginning to end with no hassles or worries. You handled everything with the insurance company and I didn't have to do anything. AWESOME SERVICE! Will definitely recommend!
Thanks to all involved with fixing my car!
5/19/2016
Alice M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always trust Lacey Collision with my cars... Have for decades!
5/19/2016
Jason K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I worked with was great -- Joel, in particular, was spectacular. I appreciated his thoughtfulness, clear communication, and professionalism.
5/17/2016
Beverly V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job
5/14/2016
George D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Once again the team has done an excellent job in repairing the damage. Ain't repair was perfect. I appreciate the fast check in and estimating process by Joel. A special thank you to the front desk staff for staying late on a Friday night to accommodate me in my slow commute from Seattle to pickup the car. Highly recommend LCC.