Clear-precise “estimates”-efficient- quality repair_ willing to answer ALL my queries-will use them again should I have to!
12/9/2017
Matt B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciated how attentive, professional and polite everyone was, I loved the text message updates!
Thanks Lacey Collision Center!
MB
12/7/2017
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job good people.
12/2/2017
Eric J. VERIFIED CUSTOMER
Vehicle Make : GMC
I loved the e-mail updates and great communications and was also pleasantly surprised to receive a detailed car back. As a mom of 5 young kids that means the world.
12/1/2017
Levi W. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job, looks fantastic.
12/1/2017
Marie D. VERIFIED CUSTOMER
Vehicle Make : Mazda
The staff was very welcoming and gave a great experience, being my first time there as a customer. The estimator, Joel, was very good with communicating with my car repairs and the technicians were able to get the repairs done in a timely manner. Will definitely recommend this place to others!
11/29/2017
Gary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great good communication thanks for doing all the paperwork too.
11/28/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job!
11/25/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
11/25/2017
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with how the whole thing was handled.
11/23/2017
Paul /. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Customer service and prompt delivery of my car was exemplary. Work is great. Very satisfied
11/23/2017
Apelar.amy Apelar,****. VERIFIED CUSTOMER
Vehicle Make : Dodge
Poor communication
Receptionist rude and not helpful on the phone with making rental reservations. Once made, made using incorrect insurance company and claim
11/22/2017
Sean M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was disappointed that it took longer than a week to repair my vehicle. Joel called at about 2:30pm on a Friday to tell me that my car wouldn't be ready as expected an hour and a half later. I had already cancelled a Friday meeting so that I could pick up the car and my insurance only covered $20/day on the rental car so it necessitated us keeping the vehicle through the weekend so that I could get to work on Monday. With an already high deductible this meant that I had almost $900 in out of pocket cost for a very minor repair. Also, I have protective floor mats in the vehicle and the carpet under the mats is completely soaked throughout the vehicle. I appreciate getting the car back clean and they did do a great job with that but I'm going to be hard-pressed to get those carpets dry before I encounter potential mold issues.
11/21/2017
Edward /. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all did an AMAZING job! From the front desk to my estimator, Tim, and to the crew who fixed my car. I will definitely refer anyone to you. Thank you for all you did!
11/18/2017
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job!!!
11/15/2017
Janita R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was so clean inside. Thank you
11/14/2017
Dennis O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Updates. Got one on 10/24 and nothing until the "car is ready" update 11/6. I think a once a week update would improve the "Update" program.
Appreciate how clean the inside of my car was! Thank You.
11/9/2017
Amanda T. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was an awesome, professional experience!
11/9/2017
Tami S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was done quickly. Thank you!
11/9/2017
Hannah B. VERIFIED CUSTOMER
Vehicle Make : Honda
Above and beyond expectations! Very pleased, will recommend to others when needed! THANKS FOR ALL YOUR HELP!