I am beyond impressed with the outstanding customer service I received from the start of my experience in dropping off my injured car to the completion, which looks like a brand new car by the way! The front desk staff were very helpful and friendly attitude. When I couldn’t be helped the second I walked in the door, they let you know they’ll be right with you as soon as possible. Then a gentleman walked up and helped me within a minute, wow, you guys are stellar employees! Brian was my technician and stayed in contact with me through the entire process and was easy to work with. I will never go anywhere else for my “injured” car needs! Thx to you all!
8/3/2019
DAVID G. VERIFIED CUSTOMER
Vehicle Make : FORD
Very competent from start to finish. Work looks great
8/3/2019
SANDRA C. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Car was clean upon pick up. Work on body was clean and looks brand new. Customer service was outstanding.
8/3/2019
KAMI M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Top notch service and repair!!
8/2/2019
ERIC C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Every part of our experience with Lacey Collision was top notch; your relationship with our insurance company, the proximity to, and relationship with, Enterprise Rental Cars, and the almost daily updates on our vehicle’s progress, to name just three things. Everyone we spoke to or interacted with were professional and friendly, and all our needs were anticipated and met. Thanks especially to Brian for his leadership and assistance.
8/1/2019
MATTHEW O. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Outstanding experience. Hugh fan.
7/27/2019
PAMELA W. VERIFIED CUSTOMER
Vehicle Make : MINI
An excellent experience. They communicated with me throughout the repair. Everyone from the girls in the office to all the guys doing the work made sure I was satisfied. Thank you!!
7/23/2019
Linda M. VERIFIED CUSTOMER
Vehicle Make : SCION
Excellent employees that do top notch work on vehicles. Super nice, knowledgeable front desk ladies. Honest, hardworking team of people. Thank-you for the work you did on our car, looks like a NEW car !!
7/23/2019
KAY H. VERIFIED CUSTOMER
Vehicle Make : RAM
Kevin is awesome
7/19/2019
JAMES S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Exceptional customer service. Fast and reliable work. Communicated every step of the repair and delivered on time. I would recommend Lacey Collision to anyone.
7/13/2019
ALEKSANDER M. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Sorry, I got a little impatient toward the end, but holy s**t great job!! 10/10 would use again but I hope I dont have to lol.
7/12/2019
DANIEL H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
We have used Lacey collision several times unfortunately but fortunately the professionalism and service we received from everyone at Lacey Collision was AAAA+ every time. Special kudos to Kevin for his knowledge of what we needed. Also, for his patience while we determined what we wanted to do. Thank you.
7/12/2019
JULIE H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The work was done extremely timely.
7/11/2019
WALTER H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Nick and the staff were terrific and made the experience exceptional.
7/11/2019
Samir R. VERIFIED CUSTOMER
Vehicle Make : HONDA
The whole team did an amazing job! The vehicle repairs were completed in one day as stated. Great job!
7/10/2019
SUSAN &. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Lacey Collision did a fantastic in repairing my car. They were professional and really good to work with. I appreciated all the updates on the work progress up until the day I picked up the car.
I will definitely call on them again....but hopefully not!
Susan Hodgen
7/9/2019
ELIAS H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Nick was very responsible and nice. I am very happy to work with lacey collision center.
7/8/2019
REYNALDO B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Our CRv looks like brand new again after the repair, staffs were very respectful and professional in every way. Thanks to Nick Emery for taking care of the repair and for updating us on the status of the car before and after. Thank you Lacey Collision Center for a great job! Definitely will recommend your work to our friends and families.
7/8/2019
CURT M. VERIFIED CUSTOMER
Vehicle Make : GMC
Absolutely top service, quality, pricing...couldn't be more appreciative.