I really wanted to be satisfied with the repair but it sadly does not meet my expectations. There is still a gap at the bumper piece edge that was not there pre-accident. The second fix with a new clip required me to contact after I had waited for several weeks without updates.
6/10/2024
Judy M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Job well done and faster than anticipated.
6/6/2024
Tanner B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you lacey collision!
6/6/2024
David L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the time and dedication to complete a complicated project. Your attention to detail and professionalism is second to none. Those that I had the privilege to speak with and those who are operating all the different aspects in the shops. A big thanks to the entire team that put their expertise in to ensure the safety and completion of the vehicle
6/2/2024
William L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There were additional issues with the car that weren't there before. I do not feel comfortable bringing the car back for risk of more damage.
5/28/2024
Kelli A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was outstanding and The turnaround was exceptional.
They made an unfortunate situation much easier.
5/24/2024
Eric Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Always great service and great work!
5/24/2024
Bruce S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience when a person is in an accident the last thing to worry about is your repair shop. Well Lacey Collision Center is that place. Couldnt be happier.
5/23/2024
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Ford
Kind and professional, kept me updated of status of repairs.
5/19/2024
Tanya O. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job. Thanks for clearing my car too!
5/18/2024
Caramie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I spoke to or dealt with at the shop was amazing. Especially Nick. He was just a really nice guy with great advice and integrity. This was the first and hopefully last accident with a repair needed. But should the need arise I would use them again. I even called my insurance company and told them to send business to them based on my experience.
5/4/2024
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional. They kept me informed on what was happening and when the car will be done. I enjoy doing business with them, when I have repair needs.
4/26/2024
Mary C. VERIFIED CUSTOMER
Vehicle Make : Ford
Always kept me informed and did great work .
4/25/2024
Paul D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service and communication was great throughout the process.
4/22/2024
John N. VERIFIED CUSTOMER
Vehicle Make : Ram
Very communicative and quick work. Excellent service overall!
4/14/2024
Cory B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did quality work TY so much for the assistance.
4/5/2024
Cory B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did quality work TY so much for the assistance.
4/5/2024
Cory B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did quality work TY so much for the assistance.
4/5/2024
Steve R. VERIFIED CUSTOMER
Vehicle Make : Ford
I received excellent customer service. In particular,Nick went above and beyond to make sure my job was well taken care of.