Your staff and their customer service were excellent. It was a completely positive experience. Thank you!
3/16/2021
Adrian V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys were so amazing, during such a stressful time. Joel really went out of his way to tell us I’m detail what was going on and what our options were. I would highly recommend Lacey Collision Center. Truly the best customer service I have ever had!! Really impressed with their customer service all around! Thank you all SO MUCH!!
3/16/2021
Terry S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Professionalism
3/15/2021
Major C. VERIFIED CUSTOMER
Vehicle Make : Kia
I trust Lacey Collision Center to be the most professional with my repair and rental needs. My past and most current experiences with Lacey Collision has been handled with the utmost professional care, both in customer service and vehicle repair. Thank you for being there for me when I needed you the most.
3/15/2021
Jesse E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Just want to thank them for the work done in a timely manner. They took care of my car and gave it back looking better than when I brought it in.
3/13/2021
Steven I. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication! Excellent work.
3/6/2021
Tom H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Everyone was nice and kept me informed throughout the entire repair process
2/27/2021
Edward A. VERIFIED CUSTOMER
Vehicle Make : Ford
Zack Belman is the best person to deal with. The follow up is outstanding and detail. He understands my standards and follows with what I ask. EXCELLENT!! Ed Allen
2/20/2021
Mike H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Lacey Collision provided quick and efficient service and updated me as they progressed.
A well coordinated staff.
2/14/2021
John B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Cannot say how happy I was with the job that was done. Not only was everything repaired but the vehicle was cleaned inside and out. I got it back looking like it came from the showroom. Thank you
2/7/2021
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job and Price. I especially thought the car wash and interior clean up were very nice
1/29/2021
Drew A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved the repair and it was returned in a timely manner.
1/27/2021
Sjan E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Besides using OEM parts and paint-matching perfectly, the interior was cleaned (including the glass) to showroom ready. You all went above and beyond and are the only body shop I will recommend when asked.
1/22/2021
Paul K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The people at lacey collision repair did a great job returning my vehicle looking and driving like nothing ever happened. Not only that but they took care of all the phone calls and paper work which is always a headache after a collision. Considering it was not a straight forward fix they worked around my aftermarket led system and even repaired my exhaust :)
1/20/2021
Terri T. VERIFIED CUSTOMER
Vehicle Make : BMW
They did a great job and Ashley was great to work with. My only point of dissatisfaction was the length of time it took. When t I was told it would take longer than anticipated I was told “due to the holiday(s)”. But the holidays were already scheduled, they don’t move around. Not really an excuse.
The work was superior and I’m very happy with my car. Just be more realistic when estimating the time it will take.
1/20/2021
Donald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My whole experience from my check-in, estimate, updates and check-out were amazing. I come here for all my car needs. My wife loves how it looks now and how clean it was when we picked it up. Thank you!
1/16/2021
Martin M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Still waiting for missing parts on my vehicle.
1/15/2021
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your front office staff were always thinking of us the client.
The Estimator Joel Steever was outstanding and listened to our every need.
We never encountered the repair crew in the garage but from the looks of the nice job they did on our car, they are well trained to think of the client too. Thanks again
1/9/2021
Jackie C. VERIFIED CUSTOMER
Vehicle Make : GMC
Lacey Collision repaired my vehicle twice after a collision. I was fully satisfied each time. So much so that I am now making appointments with Lacey Collision for maintenance. Satisfied with the time and price for maintenance.
1/2/2021
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were done beautifully
Employee’s were very nice
Very satisfied