If you are looking for a team that will treat you like family and will go above and Beyond for you, and then look no further the Lacey Collision Center is one of the best places you can take your car for repairs, I’ve been in three accidents and this place has treated me the best, they went the extra mile to make sure that I have a rental car and they kept me updated with my insurance they will do whatever it takes to satisfy the customer. If you want good customer service good quality service and satisfactory to exceed your needs then this is the place to go thank you so much Lacey auto collision center!!
12/30/2021
Jourel G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Nice looking facility. Interaction with everyone I dealt with was great, very polite and friendly. Communication through the repair process was easy, I really liked the periodic status update of the repair. A smooth operating team that deserves the best rating possible for service and quality. Thank You.
12/27/2021
Harry C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Timely and efficient
12/26/2021
W S. VERIFIED CUSTOMER
Vehicle Make : Acura
looks like it never happened
12/18/2021
Tinamalo P. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job
12/14/2021
Frank T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication. Easy to work with front desk staff
12/6/2021
John W. VERIFIED CUSTOMER
Vehicle Make : Ford
A job well done come back clean no paint over spray or dust anywhere thank you John
12/5/2021
Christian A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff is great and friendly. The communication is excellent and always keeping me posted on the status. Great place!
12/5/2021
Michael R. VERIFIED CUSTOMER
Vehicle Make : Subaru
There was a bit of delay getting the supplemental approved by Allstate but that’s on them. The job looks good and was finished as promised.
12/4/2021
Charles P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Super friendly, professional and accurate!
12/2/2021
Bobby M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept us updated throughout repairs
11/29/2021
Rick T. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for getting it done. A+
11/24/2021
Lewis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were incredible to work with and went above and beyond from start to finish. I would recommend them to everyone.
11/21/2021
John M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The repair was fine. The discordant note was being told after I delivered my car that there was no shuttle service. With numerous reminders of my appointment, it would be nice to be informed prior to delivery that one could rent from Enterprise or call Uber. There is a third alternative--have a friend pick you up. An hour of my time was wasted waiting for a friend to come get me.
11/20/2021
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The gal up front who encouraged and validated my feelings about my totaled Prius, and led us to it so I could gather my personal belongings was a jewel. Y'all are lucky to have her.
11/19/2021
Christina C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for your work and kindness.
11/19/2021
Anglo S. VERIFIED CUSTOMER
Vehicle Make : Kia
A job well done. Technician was well informative, with updated statuses. Quality work.
11/19/2021
Shawn L. VERIFIED CUSTOMER
Vehicle Make : Honda
Lacey collision is awesome. Enough said… Case Closed.. kaput… night night!!
11/14/2021
Evan Y. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team did a great job communicating throughout the process. The one issue I had after receiving the car back was quickly resolved.