Everyone was so great and helpful. The svc was awesome and my car was ready so fast. Very happy
4/27/2013
Alyssa W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied, I thought it was so nice that you gave me frequent text updates. Awesome customer service!!
4/20/2013
Therese F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate that Tina communicated so well with me. I knew exactly when to expect an update. My car was repaired faster than I expected. I also appreciated the itemized report of repairs done. Thank you so much.
4/18/2013
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I just wanted to say that the team you have at Abra autobody at Chatfield and Kipling is a great one! The whole process was a lot easier than I anticipated. You have awesome customer service and all the ladies who helped me (Tina, Krystal, & Jennifer) were very helpful and deserve a raise! I also was impressed with the text updates as well as those from Nationwide. Thank you for making this process easy! I will be referring people to go to you guys whenever they need autobody and glass work! I hope to use you in the future of I ever need help fixing my car from any future accidents. Thank you for your excellent staff and perfect professionalism as a company!
4/18/2013
Meghan P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your team was so nice and helpful and made my supposed to be stressful experience stress free!
4/16/2013
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Saturn
After I got home I noticed that the hood is not properly aligned. It is a bit too far forward on the drivers side and therefore hangs out too far on the front left side.
4/15/2013
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I encountered was great. Tina was awesome.
4/13/2013
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A job well done I liked the follow-up Jennifer Stoaks was a pleasure to work with.
4/9/2013
Erin H. VERIFIED CUSTOMER
Vehicle Make : Dodge
They took their time to make sure that my car was fixed to my exact expectations which was greatly appreciated! My car looks better than new and I would recommend ABRA to anyone! Thanks again:)
4/5/2013
Ann R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I loved the communication. It was reassuring to be kept informed about the status of my vehicle. Everyone was so nice and helpful. They made an unpleasant situation very pleasant.
4/5/2013
Craig S. VERIFIED CUSTOMER
Vehicle Make : Acura
They did a good job of keeping us informed!
4/4/2013
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Nissan
You were all very professional to work with. Thank for the superior customer service and the perfect body work and paint job. Have a good day!
3/31/2013
Robert S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I shared my concern how one new part made the other same older part not lol good. She is checking into this.
3/31/2013
Sharon W. VERIFIED CUSTOMER
Vehicle Make : Ford
Jennifer is great! Have had her assistance in the past, too, and she never fails to give great customer service. Keep her.......she's an asset to ABRA.
3/20/2013
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work and buffing the front bumper for me was really appreciated.
Thank You,
Dan Fessler
3/20/2013
Frank S. VERIFIED CUSTOMER
Vehicle Make : Honda
All of the work that I could see appeared to be well done and exceeded my expectations. The vehicle was also very well detailed. The only thing I noticed was that the left headlight assembly was leaking after the wash.
3/17/2013
Rene G. VERIFIED CUSTOMER
Vehicle Make : Acura
The reason was explained to the Manager. Should have given two prices, one for repair and one to replace and then given the option to the customer.
3/13/2013
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Customer Service was excellent. Sean (@ Parker) & Jennifer (@ Chatfield) were top notch!!
3/8/2013
Russell G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I've never been more satisfied having work done on my car in the more than 50 years that I've been driving. Your people are the most courteous and most gracious and accommodating that I've ever dealt with. i hope I never need their assistance again but should something occur I shall insist on Abra and your office on West Chatfield.
3/6/2013
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was overall disappointed with ABRA and will be coming in soon to see if you can fix a few things on the car. Also, would have appreciated if you had asked me if I minded having a scratched and bent interior panel or if I wanted it replaced (since this was not my fault I would have preferred to have it replaced). Also, it would have been nice if my battery hadn't been dead (because someone left the parking lights on), if my interior lights were working (which they still aren't), and if you had cleaned all the flakes of dry paint out of the back of my car. I hate to complain like this, but I expected better service.