I had an excellent experience and was always kept informed of the status of my repair.
12/31/2017
Eric O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The text messages come across as patronizing and disconnected from what's actually going on in the shop. Your image as an excellent company is negatively impact by them. I've been going to ABRA for awhile now so I'm being sincere here.
Eric olson
12/28/2017
Nathan H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was left constantly wondering what’s happening to my vehicle. There were some “calls made” to my personal number which I didn’t receive, and there was a lack of what seemed to be not just pride but work ethic as well. It is not acceptable to tell your customer that the car will “hopefully be fully ready” and then push back the date continuously with minimal contact. The repairs done to the car cosmetically acceptable (7/10), everything else (****/10). Overall 3.5/10.
12/20/2017
Magnus Pacific. VERIFIED CUSTOMER
Vehicle Make : Ford
Keeping me informed on the progress of the repairs
12/20/2017
William G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome work and they cleaned our car for us! They dialed it up to 11!
12/18/2017
Scott K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was really impressed with the daily communication on the progress of the repair. The repair was finished much sooner than anticipated. Very pleased! Well done Abra!
12/17/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was beautifully done and exceeded my expectations.
12/13/2017
Laura P. VERIFIED CUSTOMER
Vehicle Make : Toyota
So courteous and knowledgeable...the text updates were really helpful as well and my car came back just as clean as I’d left it...
12/8/2017
Ted B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dale was great. Fixed it early. Great communication. Looked great.
Thank you!!
12/3/2017
**** F. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks amazing!
12/2/2017
Tommie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
When Anthony went on vacation. No one knew what wa showing on with my car. Then there things that took place with my car hat had to fixed but were not explained to me as to what had been done to it or the an explanation as to what the mistake was that had been made. It was kept an extra two weeks as there were issues that needs to be addressed that had been cause but the shop themselves. When Anthony came back from his vacation. He explained everything and made great communication with me. He is a very big asset to ABRA Auto body. He wa the best part of the experience.
12/1/2017
Cynthia P. VERIFIED CUSTOMER
Vehicle Make : Subaru
My son tried to pay his deductible with a check from his account with over 9000
Dollars in it and it was denied. We wanted to do cash but they said no cash you need to change what ever caused this to happen. It was a real pain in the ****!
11/30/2017
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Subaru
The hood does not fit on the car - huge gap all the way around. I still do not have the car back and it has been over two months.
11/17/2017
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for your updates and Angelo’s cheerful countenance
11/15/2017
Melisa S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was extremely helpful. Anthony rocked!! He kept in communication with the status of m car and made me feel at ease in this experience.
Thank you Anthony and thank you ABRA Team!!
11/10/2017
Tianjun Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Lots of thanks to Dale Huddle:)
11/9/2017
Jack K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job!
11/7/2017
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and quality work.
10/27/2017
Kimberly A. VERIFIED CUSTOMER
Vehicle Make : Ford
Over all it was a great experience. You guys made it super easy and simple to drop off my car and getting me into a rental. I also really loved getting text messages with the updates.