Abra Auto Body Repair of America - Boulder

The personnel that dealt with me were exceptional. Jacki Joyce and the office receptionist were very informative, thorough and comforting. Being an out-of-Towner they allayed any and all concerns I had. The repair job seems to be good as new, (but I've only driven it for 15 miles since pick- up). Thanks to all involved:-)

Super experience...employees make the difference. Loved the texted updates, nice touch. Repairs turned out great!

I had the best experience at Abra. I was updated frequently. My car was done ON TIME and both jacki and Brandi were wonderful to work with. I would without a doubt recommend abra again! Sara A

Eric and team were terrific! Great communication and speedy delivery.

The first time I picked up my car the job wasn't done correctly. Eric's customer service was poor. In general I was not satisfied with the services rendered.

Process was extremely smooth, thanks again!

You guys in boulder could be a role model for every other service provider. Many thanks!

Friendly and fast

My repairs were what I expected and it was in the time frame expected.

Brandy was very helpful and professional. This is not the first or last time we have used you keep up the good work.

I had used your services many years ago and didn't hesitate to use them again. I am as pleased now as I was before. Thank you for your courtesy and professionalism.

Excellent customer care!

You have always provided me with excellent service And this time was was no exception. You completed The job on time AND you came in under estimate.

Great job, very professional, fast, friendly & kept us updated daily. So pleased with Abra's work. Thanks so much

There were at least five problems that were not fixed and possibly one problem that was created at Abra. The time quote was for four days and it took almost 3 weeks to get my car back and then to get it back to have no quality assurance no inspection of a number of items that I personally pointed out to your technicians is very very disconcerting. The vehicle overheats when driving uphill with the air conditioning on the air conditioning does not work as well as it Used to the high beams to not work correctly one of the highbeams is out there are at least two or three interior lights that are not working that should've been replaced And there is a dent small ding in the passenger side front door but I don't recall seeing on the car before I dropped it off at Abra Your staff was all very polite and nice but there is no way I should of gotten a vehicle back with this many problems after almost 3 weeks of leaving it with you It seems apparent that no one inspected the vehicle prior to releasing it to me and that is very disconcerting Furthermore I had to pay out-of-pocket for the rental car for a process that was very long and now I have to come back on Tuesday morning to get work done that should've been done right the first time i hope you'll do the right thing at least cover my rental expenses while the car is fixed properly since I'm already out of pocket almost 500 on rental car expenses to date I was told to bring the vehicle in Tuesday morning at 8 AM and a rental car would be waiting for me I called the rental car company and they say no reservation has been made so I reserved it in my name but I shouldn't have to I find it almost incomprehensible that with all the extra time you had my vehicle that no one bothered to check to see if these repairs were done correctly especially in light of the fact that I came in early and pointed them out individually item by item before I dropped the car off. I would greatly appreciate it if someone from your office would contact me on Monday morning after 8 AM to discuss this issue in its entirety not only to make the vehicle right but to make me right too

Every person at the shop was friendly, helpful, and outgoing. They kept me posted about every aspect of my repair. They made rhe experience smooth and painless. Thank you!

Very fast

You guys have been great! Thanks for the awesome customer service!

We have had your people do a couple of vehicle repairs for us, and we have always been very happy with the quality of the work and the treatment we receive from all of the staff. Good job.

Communication was fantastic and service was prompt and courteous