Abra Auto Body Repair of America - Boulder

Excellent experience and top quality work. Only **** small issue were black, grease marks on headliner. Perfectly understand it had to come down, so understand the oversight. Thanks guys great job

The service, and repair quality of this somehow reputable store is dismal. I was initially told my vehicle would be done on September 25th. I finally picked up my car on October 20th after the third time they had “quality checked” it. The vehicle was still not right. Bumper fitment is poor, trunk alignment is off, the ding under the paint I had previously pointed out was still there, due to poor alignment the paint on the trunk was chipped, the low tire light was on with all tires low, and to top it all off somehow they got the cover off of my clutch pedal and decided to just leave it in the cup holder for me. Luckily I am not nearly as inept as the individuals who “repaired” my car and will fix what i can on my own time. I find it absolutely asinine that it is possible for Abra to fail to meet expectations to this extent. Now to address the “customer experience “, the woman at the front tends to be very short when talking to customers. This I do not blame her for as the “consultants” do not seem to take any responsibility for claiming their work and assisting without her hunting them down. I work nearby and would frequently pass Abra which allowed me to see my vehicle when it was outside during parts of the process. Parts where Dale was telling me that my vehicle was supposedly being worked on. This among other vague statements and blatant lies caused me to have absolutely no confidence in anything he told me. Finally, due to the excessive amount of time in a less than fuel efficient rental car I had to spend over one hundred dollars more in gas than I would have, had I gotten my vehicle back when initially promised. Overall, I find it supprising that this branch has not been pulled from Abras network.

Can't thank Abra enough for the quick turnaround and professional job on the repair. Your texts were also reassuring and very cute. We appreciate that your team recognizes that our car can often be just like a pet or member of the family (especially with that gem of a rental car thst she was driving!!!). We look forward to having Abra take care of her once again for the hail damage.

Anthony was incredible helping me to get me my car very quickly as I was leaving town. Cindy is great as well. The work was first rate and professional.

Everything went well, our Subaru looks like new. It turned out the way we hoped it would. Thanks Keith and Pat Hesse

great customer service from Dale. 100% satisfied with the repair work done.

The weekly updates and changes in delivery of service was always communicated in a timely manner was appreciated.

The folks at Abra were a breeze to work with, kept me updated on the progress of my car's work via text messages and personally calling me. They also took off some goo left from the dealer tag at no extra cost. Abra was able to get my car in much sooner than I expected and it was finished in just over a week. I'd highly recommend!

I Will be recommending ABRA to anyone who needs their services.Thanks for the pleasant experience.

Spot on right fender no repaired and color on hood and cowel did not match

Jerry was very helpful and knowledgeable !

The entire ABRA team -- especially General Manager Sean Gillette -- exceeded every expectation. Sean was courteous, efficient, and consummately professional in every way. Repairs were completed much faster than I ever thought possible, and the workmanship was flawless. I could not imagine a better experience. Well done!

Drop my car off on Monday it was done by Tuesday it looks fantastic quick efficient had a rental car waiting for me no hassle I would recommend it to anybody Anthony did a fantastic job kudos to him

They did a great job and kept me informed at all times

The emblems on the tail gate were put on too high and the back bumper wasn't put on centered. It sticks out to the right. Paint job looks ok so far. Matches well. We'll see how it does an after few washes.

Cindy was terrific. Anthony was especially amazing. I really didn't have to worry about my car at all. They handled the repairs and insurance flawlessly and kept me updated frequently. They were kind and I completely trusted them. They also got my car in way faster than originally quoted and took care of returning the rental. The check engine light is still on but I woman told it wasn't died to the accident so I'll have to get it checked at my dealership. Everything is great! Really I can't thank you all enough.

Awesome service.

Thorough job. Good follow up in keeping me updated. Also handled all communications with insurance cpy w/o my having to be involved. Thx!

I'm absolutely thrilled with the work and the great communication throughout the process.

Cindy and Anthony were so helpful and professional. Got my car done in a quarter of the time estimated. I couldn't be happier!!