We appreciated the fact that they kept us daily informed about the progress
on my car. Rec'd a call from Marc in NLR a couple of times. He was very pleasant and professional.
2/1/2017
Carol R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for completing the job ahead of schedule time!! ????
1/27/2017
Tammish C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for a job well done your staff was very helpful in keeping me informed A very professional job thank you for your service
1/27/2017
Jeanette W. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks wonderful. Thank you.
1/21/2017
Sebrena S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had to refuse my repairs twice and threatened by a damage assessor, and made them furnish me a rental vehicle, before my vehicle was fixed properly.
1/21/2017
Jonathan H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone there was professional and took care of my vehicle.
1/20/2017
Tammy Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark Mariner was our Services Advisor. He was very professional and answered all of our questions. He ensured us that he was going to take care of us and was there to answer all of our questions. He delivered on his his assurances and exceeded our expectations. My wife and I could not make it before they closed to pick up our car due to work. He offered to stay after hours and waited for us. When we got there he did not rush us and informed us to look over the car and he wanted to make sur we were satisfied. The next day I realized the back up camera needed to be adjusted. I called and Mark assured me they will adjust the camera and asked when was a good time for me to bring the car in. That is the type of service that makes me want to tell everyone I know about the great service that was provided by Mark and Service King. I hope I never need the service again, but if I do, I will be looking for Mark!
1/19/2017
Regina S. VERIFIED CUSTOMER
Vehicle Make : GMC
Russell was so great and considerate of the fact that I had a accident and took went the extra mile to make sure that I wasn't unconvienced at all. Marc was so courteous every time I spoke with him. Neither acted like I was bother them with questions or concerns. So happy to have had great people taking care of my vehicle during a time when it really needed to be handled without any concerns from my end. They finished ahead of time and I couldn't be more pleased with the service and the work. Thank you so much to both Marc and Russell.
1/13/2017
Jeffery R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very satisfied with everything, the updates, greeting, and quality work. Thanks so much!
1/12/2017
Jane H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly and polite.I received text daily on the progress on my vehicle,that let me know that they where concerned an that they were going to do the best at pleasing me as a customer.Service King you are #****.I highly recommend you.
1/11/2017
Eddie S. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good service yes you do
1/10/2017
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Absolutely delighted with your repair work on my car! Also, appreciate your process of keeping me informed about the progress. Thanks so much for completing the repairs by your predicted timeline. Thanks again for all you did for us! Sincerely, The Austin Family
1/7/2017
Laney W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Russell and Marc were fantastic during the whole process of my repair. They both took the time respectively to explain everything about the paperwork and the process. I couldn't have asked for better customer service, and my car looks fantastic!
12/29/2016
Chris G. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer service and support. Repairs are excellent. Thanks
12/26/2016
Rosita J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
A door slot for key deposit would be nice.
12/23/2016
Tom P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks great, wife says it drives just fine
12/21/2016
Kaleb N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome customer service!! Everyone was so nice and friendly! Love the work on my car, it looks brand new!
12/20/2016
Latashia R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Our service advisor Marc was very professional and helpful.