Jeremy was very professional and careing. He kept me up to date with my car through out the entire process therefore I was never left out in the dark about anything or felt as if they was just going to do a quick fix/ repair just to receive a check. I have heard a lot of horror stories about people being in my situation, so because of my professional experience with Jeremy and the BMW company I will be recommending you guys to my family and friends. Again Thanks Jeremy and the jolly young lady ,I can't recall her name, who answered the phone and took my massage that I left for jeremy for him to get started on my car. I was really having had bad day until she put a smile on my face. It's amazing how just by someone being very caring, professional and HAPPY can have its affect on others.
5/4/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Amazing experience, I would absolutely recommend BMW of Mobile to my friends. I was impressed and would come back for future work.
4/29/2016
Isabelo R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job my son is very happy
4/29/2016
Russell B. VERIFIED CUSTOMER
Vehicle Make : BMW
Craig Rowley is the absolute best!
4/28/2016
Katrina L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service was fast and they were extremely helpful in everyway
4/21/2016
Paul C. VERIFIED CUSTOMER
Vehicle Make : BMW
Your team acted very professionally especially Jimmy, and kept me advised on the status and bought four new parts instead of used with my insurance company. USAA said your dealership was good to work with. I agree, thanks again. Paul C
4/20/2016
Robin L. VERIFIED CUSTOMER
Vehicle Make : BMW
Beyond pleased with Jimmy and staff. Thank you all so much!
4/9/2016
Brian P. VERIFIED CUSTOMER
Vehicle Make : BMW
I've only had it one day since the repair. So far so good. Jeremy was very nice. I live in Hattiesburg. I liked having a loaner car so I could get my car fixed. I chose BMW over Mercedes, so let's keep this great level of service going.
4/8/2016
Ignacio H. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent quality of work. Appreciate the professionalism and attention to detail provided by your techs.
4/6/2016
Lavelle J. VERIFIED CUSTOMER
Vehicle Make : Ford
The process was simple and streamlined to keep you updated with you repair status. I opted for text alerts which was perfect for me. Will use BMW Collision in the future.
4/1/2016
Thamory J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great services .The staff were very friendly and helpful .
3/31/2016
Roosevelt L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeremy Eck was great! He really made a difficult time more bearable.
3/26/2016
Archie L. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job! Jeremy kept me in the loop on everything. I appreciate all the help!!
3/24/2016
Carla B. VERIFIED CUSTOMER
Vehicle Make : BMW
Without going into my entire story, I will just address the most important part. The words I am able to string together to describe how I feel about the level of service I received from Mr Danny Lee are most certainly inadequate. So, in one word - Exemplary. BMW should be proud and honored to have such a gracious, compassionate, caring person working with them and representing them. Danny wears that BMW Roundel well! As I was just emerging from a very dark, difficult time in my life, Danny was a great, bold, ray of light. He went above and beyond for me, to help me, and I will keep that with me, always. I have never received such customer-focused service before. The wheels could fall off my BMW right now and I woukdn't lose it because I know Danny will do whatever he can to help. I just love Danny, he's a special person. Besides the obvious, he is another reason why I am happy I own a BMW.
3/24/2016
Scott C. VERIFIED CUSTOMER
Vehicle Make : BMW
Jeremy is a real ace. He tolerated my over-concern about this minor fix & provided accurate & timely updates. If I were in his shoes I don't know if I would have been so patient with this rabid Bimmerfile. It's strange I know, but having been treated so well and seeing the expert repair, with a detail wash to boot, reestablished my pride in my ride & good feelings about BMW of Mobile.
3/24/2016
Adrian P. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service
3/12/2016
Lawrence W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job guys. Thank you for the prompt updates and the speed of the work done.
3/10/2016
Glen K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. Your work is always first-rate.
2/26/2016
Taryn W. VERIFIED CUSTOMER
Vehicle Make : BMW
Dan was very attentive and professional in answering any questions I had and handling my overall service issues. He's definitely an asset to the department.
2/23/2016
Kristen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job!!! I am missing my cargo net from the back, do you have it? Thanks!!!!