Thanks to Rachel and the team for a job well done!
8/14/2016
Kevin C. VERIFIED CUSTOMER
Vehicle Make : BMW
Car looks great! Good communication through the process. Thank you
8/11/2016
Jerome B. VERIFIED CUSTOMER
Vehicle Make : BMW
Bill was excellent. He made the process simple and welcoming. Thanks!
8/10/2016
Debra B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The staff made everything vet convenient, insured I understood the cost , the work was excellent, and the staff were very pleasant ! Thank you so much....!!!
8/1/2016
Enobong I. VERIFIED CUSTOMER
Vehicle Make : BMW
A more timely repair. This is the only thing that I see that could be improve. William Hawkins was great.
7/31/2016
Carl D. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone demonstrated 5 star service. A great asset was how easy it was to deal with the rental car service. I would definitely have any future collision done at your facility.
7/28/2016
Mike B. VERIFIED CUSTOMER
Vehicle Make : BMW
Your account manager William Hawkins was extremely professional and kept me up-to-date on all aspects of my repair. I think you are should recognize his professionalism. I run a sales region of the United States and would like to have someone as dedicated and attentive as Bill. He made an unfortunate situation very easy to deal with. I sincerely appreciate his assistance.
7/22/2016
Janice C. VERIFIED CUSTOMER
Vehicle Make : BMW
X5 looks great
7/21/2016
Teresa B. VERIFIED CUSTOMER
Vehicle Make : BMW
Bill was excellent from start to finish of the job and fitting me in to the schedule.
Thank you
7/21/2016
Evelyn M. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you. My car looks great.
Evelyn M
7/15/2016
Ben M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs came out well.The car looks good.
7/8/2016
Mark G. VERIFIED CUSTOMER
Vehicle Make : Mazda
I especially like the online progress reports and the professional cleanliness of your facility.
6/28/2016
Tom E. VERIFIED CUSTOMER
Vehicle Make : BMW
Bill Hawkins is the MOST professional service manager I have ever dealt with. I hope my 528I won't need collision service again, however if it does, I'll be taking it to Bill!
Thank you for a great job!
6/23/2016
Matt K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Brilliant service. Thx.
6/22/2016
Gesant G. VERIFIED CUSTOMER
Vehicle Make : BMW
BMW of Annapolis's collision center did great work on my car and actually had it done and back in my hands ahead of the estimated schedule.
6/20/2016
Dale C. VERIFIED CUSTOMER
Vehicle Make : BMW
The repairs to the hail damage on my car was excellent!
Rachel did a great job working with my insurance company to cover all the damages.
6/18/2016
Shajuana R. VERIFIED CUSTOMER
Vehicle Make : BMW
Rachel was very informative and pleasant to work with. Her service was top notch and would be the main reason I return to this location if I needed something fixed. The entire process was worry free and I felt valued as a customer!
6/8/2016
Earl W. VERIFIED CUSTOMER
Vehicle Make : Honda
Bernie Zamostny quickly provided an estimate of the damage, took the car in that day and provided a rental car for me to use while the Honda was being repaired. The car was done in two and a half days and was perfectly repaired.
Thanks to Criswell Collision and Bernie for their very good service.
6/4/2016
Jean Marie. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very professional. Easy to deal with, both on the phone and in person.
Thanks.