I couldn't be more thankful for the work the Collision Center executed on my 740LI. They kept me informed of what was wrong with my vehicle, the timetable for it to get fixed, and called to me provide updates every step of the way. Shoutout to Bill Hawkins, he took care of me. Thanks BMW of Annapolis for a speedy job well done.
4/22/2015
Jurirut (phillip. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Always professional, excellent work, big thanks to BMW of Annapolis and Rachel for always taking care of us!!
4/22/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Audi
First repair had an unusual flaw. Staff was very understanding and repaired the car again with a miraculous finish. Thank you for taking pride in your work and in customer service. Thank you. Thank you!!
4/21/2015
Orene L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am so impressed by the professionalism and kindness/friendliness of Criswell personnel, not to mention the excellent end product - my car perfectly restored. Thank you.
4/18/2015
Lorna L. VERIFIED CUSTOMER
Vehicle Make : Honda
You did an awesome job! Thank you so much!! ! And extra thanks for cleaning and detailing my car!!!
4/18/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Rachel Jocus is as professional as they come.
4/17/2015
David A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great
4/16/2015
Meropi S. VERIFIED CUSTOMER
Vehicle Make : Kia
Did an awesome job!!! Daughter is very happy!!!
4/14/2015
Robert/sarah S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Nothing but a great experience. Extremely satisfied with the updates and customer service I received. Will recommend to friends and family.
4/9/2015
Susan G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Not only was I completely satisfied with the quality of repair to my "dream car", the staff to whom I dealt with were friendly, curtious and helpful. I also really appreciate the text messages keeping me updated on the status of repair.
4/9/2015
Eric F. VERIFIED CUSTOMER
Vehicle Make : BMW
All of the employees at Bmw of Annapolis made the repair of my vehicle and smooth and easy process. I am extremely happy with the results, the car looks great, I feel it looks better then it did before. Thank you Bmw of Annapolis collision
4/8/2015
Colin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great and the entire experience was very professional and courteous!
4/7/2015
Moshe W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job
4/7/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Subaru
My experience was fantastic from start to finish. Thanks so much! Susan
4/6/2015
Adele M. VERIFIED CUSTOMER
Vehicle Make : Buick
I am pleasantly surprised and happy with your many messages with progress updates. Your overall attention is important to me since I plan on keeping my 2004 Buick. You folks make my car look very good.
Thank You.
3/27/2015
Lance J. VERIFIED CUSTOMER
Vehicle Make : Porsche
Great job, very professional staff. Stephanie is the best!
3/24/2015
Anne S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Deana was very helpful and kept me up to date on repairs.
3/19/2015
Zenab O. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service from the representative who helped me. I think her name is Rachel. Great work on the car. Looks flawless!
3/14/2015
Natalie S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The color of my car is unique, sometimes it looks silver sometimes it looks baby blue. You matched the color perfectly. Excellent job. Thank you
3/13/2015
Gary M. VERIFIED CUSTOMER
Vehicle Make : BMW
Service manager was very helpful, she went the extra mile to make sure our experience was good. She also kept us updated on progress of repairs